Personal Banker - Part-Time

TRUSTBANK•Wheaton, IL

8d•$24 - $29

About The Position

TrustBank is seeking an enthusiastic and entrepreneurial team member for the new TrustBank in Wheaton, IL as we enter our third year of growth. We are a team with persuasive communication abilities, a positive and creative mindset, and intrinsic motivation that contributes passionately while embracing TrustBank’s vision, mission and core values. TrustBank was founded in 1912, and we have been “Growing Prosperity Together” ever since. Join a growing team of professionals and find a rewarding career at TrustBank. JOB SUMMARY Provide a high-touch approach to developing customer relationships. Offer a full range of banking services for individual customers and commercial clients as well as providing general internal support. The position is responsible for greeting customers, providing new accounts services, and cross-selling bank products and services. Address more complex customer needs with ease and confidence. Communicate effectively with current and prospective customers, providing exceptional customer service at all times. Project a professional image for TrustBank that encourages your network and the DuPage community to choose TrustBank.

Requirements

Must have high school education and be able to master on-the-job training requirements.
A minimum of two years banking experience is required.
Experience in customer sales, relationship management, and cross selling skills are desired.
Must be proactive, able to develop product and compliance knowledge, have problem solving skills, and work collaboratively.
The ability to perform detailed work with accuracy and cash handling skills are essential.
Must have the ability to articulate financial concepts to customers and answer questions they may have.
High level knowledge of mortgage and lending products and services and wealth management services offered by the bank.
Ability to use computer for data entry, word processing, MSOffice, and may be assigned Excel spreadsheet work.
Knowledge and ability to learn the bank’s data processing system.
Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment.

Nice To Haves

Associates degree or higher is a plus.
Banking certifications are ideal but not necessary.

Responsibilities

Ensure that customers receive prompt and courteous service.
Opening new accounts and cross-sell products to customers to meet their needs.
Assist customers in meeting all account related needs.
Represent TrustBank at community functions and in your network to generate new relationships.
Answer phone inquiries.
Provide support to relationship officers.
Remain flexible to scheduling needs during all Wheaton location business hours. (M-F 8 AM - 6 PM)
Open and close bank when needed.
Assist with monthly reports.
Stay within compliance guidelines when opening and closing all accounts.
Attend bank meetings and educational seminars as required.
Teller functions as needed (approximately 5% of the role)
Support ancillary deposit operations across the bank at-large as assigned.
Perform other duties as assigned.