Personal Banker

Maine Community Bank • South Portland, ME

4h • Onsite

About The Position

Responsible for participating in daily branch activities including growth initiatives and goals, the ability to perform teller activities for customers, operational compliance, superior customer service, and bank directed initiatives. May be involved in community initiatives to support the development of relationships in the areas the Bank serves. The role contributes to branch growth and participates in activities designed to meet assigned goals. It requires knowing the Bank’s range of products and services and identifying opportunities to refer customers to other lines of business and/or vendors that may provide needed services. The Personal Banker provides a variety of teller functions for customers in person, through the mail, or as assigned, and understands and follows Federal and State banking regulations and adheres to Bank policies, procedures, and security. Professional, courteous, and efficient service is expected for all internal and external customers, treating customer and Bank information with the highest degree of privacy, integrity, and confidentiality. The position may require working in multiple locations regularly and performing other duties as assigned.

Requirements

• High school diploma or equivalent and a minimum of 1 year of experience in customer service or cash handling position; or equivalent combination of education and experience.
• Familiarity with computer applications.
• Superior customer service, excellent communication and organizational skills.
• Demonstrated ability to use sound judgment and decision-making skills.
• Be punctual with scheduled work and use time appropriately.
• Perform duties in a conscientious, cooperative manner.
• Maintains a professional appearance.
• Able to consistently treat others with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
• Commitment to achieving personal and team growth and success through an understanding and commitment to the Bank's sales culture and goals.
• Accuracy and the ability to pay close attention to detail.
• Ability to participate in community activities on occasion.

Responsibilities

• Contributes to branch growth and participates in activities designed to meet assigned goals.
• Responsible for knowing the Bank’s range of products and services and identifying opportunities to refer customers to other lines of business and/or vendors that may provide needed services.
• Provides a variety of teller functions for customers in person, through the mail, or as assigned.
• Understands and follows Federal and State banking regulations and adheres to Bank policies, procedures, and security.
• Provide professional, courteous, and efficient service to all internal and external customers as established by communicated expectations and in alignment with the Bank’s service standards.
• Treats customer and Bank information with the highest degree of privacy, integrity, and confidentiality.
• May be required to work in multiple locations regularly.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees