Personal Banker Millard Branch 26-002

Cobalt Credit Union • Omaha, NE

4d • Onsite

About The Position

As our Personal Banker you will be responsible for providing members with accurate financial services and quality member service by building relationships through cross selling products and services, as well as performing teller functions with a digital focus. Personal Bankers are responsible for the accuracy of their work and achieving the performance goals set by the performance review. Accurate knowledge of policies and procedures is required. This position has a direct impact on organizational success through direct member interactions. Strong communication skills are required. You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees.

Requirements

• High school diploma or GED required.
• 1 year prior experience in a financial institution required.
• 1 year of cash handling, sales and customer service experience is required.
• Ability to interview members to determine financial service needs.
• Ability to perform in a fast paced, team-oriented environment with multiple interruptions.
• Self-starter motivated to be a part of the sales and services team; as well as being able to work independently.
• Ability to handle problem solving, accuracy and attention to detail.
• Strong motivation to provide quality customer service to members and public.
• Professionalism in attitude and member/team relations.

Responsibilities

• providing members with accurate financial services
• quality member service by building relationships through cross selling products and services
• performing teller functions with a digital focus
• accuracy of their work and achieving the performance goals set by the performance review
• Accurate knowledge of policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED