Personal Banker

Northwest Bank • Spirit Lake, IA

327d

About The Position

The Personal Banker position involves providing extensive personalized customer services to depositors with specific banking needs. The role includes offering personal banking account advice, serving as a backup for other positions, and maintaining compliance with various laws and regulations. The banker is expected to enhance their career through work experience and continuing education, while also establishing a good image for the bank by being active in the community. The position requires developing a working knowledge of the bank's products and services to provide quality customer service and build relationships.

Requirements

• High school diploma or general education degree (GED) required.
• One to three years of previous experience required; or equivalent combination of education and experience.
• Above average verbal and written communication skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions in written, mathematical or diagram form.

Nice To Haves

• Valid driver's license and willingness to travel to outlying branch areas as business needs dictate.

Responsibilities

• Provides extensive personalized customer services to depositors with specific banking needs.
• Provides personal banking account advice, including suggestions for account resolution and other information to new and existing customers as needed.
• Serves as a backup for other position(s) and performs other duties, as assigned.
• Enhances career through work experience and continuing education.
• Maintains compliance with federal, state and local laws and regulations.
• Participates and responds to examinations, audits and third-party reviews.
• Complies with the Information Security Program and is accountable for maintaining a high level of risk and security awareness.
• Establishes a good image for the Bank by being active and visible in the community.
• Attends meetings as assigned.
• Develops a working knowledge of the Bank's products and services through usage and Webex attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED