Personal Banker

Nusenda Credit Union • Rio Rancho, NM

406d • $65,000 - $237,000

About The Position

The Personal Banker at Nusenda Credit Union serves as a trusted financial resource for members, assisting with routine financial transactions and providing exceptional service. This role involves evaluating and fulfilling member financial needs through a consultative approach, while also referring members to specialized departments when necessary. The position requires adaptability to various Teller and Platform functions, focusing on member service, problem-solving, and education about additional products and services offered by the Credit Union.

Requirements

• 1-3 years of previous banking or related experience.
• Knowledge of Teller and Platform operations.
• Exceptional service delivery ability.
• Strong accuracy in numbers and procedural detail.
• Ability to handle multiple responsibilities and meet deadlines.

Nice To Haves

• Experience in problem resolution and handling sensitive information.
• Ability to adapt quickly to change and proactively communicate.

Responsibilities

• Assist members with routine financial transactions at an exceptional service level.
• Evaluate, educate, and fulfill member financial needs using a consultative approach.
• Refer members to specialized departments when necessary.
• Identify and educate members on additional products and services offered by the Credit Union.
• Handle multiple responsibilities and meet deadlines while dealing with sensitive information.
• Ensure accuracy in numbers, procedural detail, processing, and balancing negotiable instruments.

Benefits

• Competitive health and wellness options.
• Competitive 401(k) matching contributions.
• Professional development opportunities.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed