Personal Banker (Member Service Representative II)

Schools Financial • Elk Grove, CA

115d • $24 - $35

About The Position

The Personal Banker (Member Service Representative II) position at SchoolsFirst Federal Credit Union involves providing World Class Member service to Members visiting branch/service center locations. The role includes processing transactions related to savings, loans, and auxiliary credit union services, as well as promoting credit union products and services to build relationships. The position is located at the Sacramento Calvine Pointe Branch and requires a commitment to regulatory compliance and training requirements.

Requirements

• High School Diploma or GED required.
• 1-3 years of previous related experience required.

Responsibilities

• Provides World Class Member service to Members visiting branch/service center locations.
• Processes transactions in the general areas of savings, loans, and auxiliary credit union services.
• Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards.
• Assists with the morning and evening preparation of the branch and other team members as needed throughout the day.
• Maintains cash and negotiables and provides suggestions for streamlining department and credit union operations.
• Processes new memberships, additional share accounts, savings services, consumer loan requests, and general consumer loan fundings.
• Delivers World Class face-to-face service to Members requesting account assistance.
• Complies with regulatory compliance and assigned training requirements including BSA regulations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED