Personal Assistant Specialist

Western New York Independent Living-posted 3 months ago

$43,500 - $46,500/Yr

Full-time • Entry Level

Buffalo, NY

Justice, Public Order, and Safety Activities

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The Personal Assistant (PA) Specialist will perform onboarding activities for Personal Assistants (PAs) for the Taking Control program. This role involves assisting consumers/employers, or their Designated Representatives (DRs), in recruiting individuals for employment. The PA Specialist will also provide coverage at other Western New York Independent Living, Inc. (WNYIL, Inc.) locations as needed.

Perform onboarding activities for employment for prospective PAs or DCWs.
Ensure that PAs submit all required employment documentation.
Ensure that all data points are entered on the PA/DCW tracker as PA/DCWs move through the hire process.
Follow all established processes relative to processing and maintaining PA/DCW employment.
Follow the established PA Readiness process for new and returning PAs/DCWs.
Ensure that PAs update all necessary medical and administrative information on an annual basis.
Scan, upload, and record all required PA/DCW information into all appropriate databases within 24 hours.
Run the weekly Reminders Report for PA medicals. Print and mail letters that go with the report and inactivate any PA that has reached the past due date.
On a weekly basis update the I-9's of new PA/DCWs that have started working to finalize the I-9 process.
Maintain a regional PA/DCW availability list to assist consumers/employers, or Designated Representatives, in identifying prospective candidates for employment.
Perform a name search of all PAs, before employment, on all applicable state and federal Office of the Medicaid Inspector General's (OMIG) exclusion lists.
Assist PAs with the completion and submission of all required employment documentation to the PPLHome database.
Assist in scheduling initial and annual health assessments with PPL's designated occupational health vendor.
Monitor and follow up with PAs to ensure the successful on-time completion of their annual health assessment update in accordance with PPL processes.
Follow up on interested PAs in accordance with PPL processes.
Monitor the PA record to ensure the first timesheet submission is successful and the PA receives their first paycheck.
Respond to phone calls within 24-hours.
Participate in PA Specialist Team meetings.
Refer any issues regarding fraud, waste or abuse to the Corporate Compliance Department.
Participate in maintaining a neat, clean, and safe work environment.
Perform other job-related duties as assigned by the supervisor.
Work in conjunction with the Taking Control staff to assist consumers with obtaining services.
Attend Agency's in-service training and staff meetings as well as any other Agency-related activities as instructed.

High School diploma or equivalency OR Associate Degree in Human Services, Business or related field.
High School diploma or equivalent requires three (3) years of general office work experience.
Associate Degree requires one (1) year of work experience as an Administrative Assistant.
Must have a form of reliable transportation in order to travel independently throughout Erie, Niagara, Genesee, Orleans and Wyoming Counties.
Must have basic knowledge of computers, including the use of excel spreadsheets, databases, word processing and networks.

Fluency in Spanish and/or Russian strongly preferred.

Agency provided group health insurance.
Vision, dental, life, supplemental insurances available.
PTO and paid holiday packages.
403(b) retirement with Agency match.
Employee Assistance Program.

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