Person In Charge (PIC)

Albertsons Companies • West Lake Hills, TX

8d

About The Position

The Person In Charge (PIC) is responsible for overseeing store operations during
periods when salaried store leadership is not present. The PIC ensures strong
customer service, supervises employees, maintains store standards, and supports
front‑end operations to achieve company expectations for service, safety, and
productivity.

Albertsons Companies is at the forefront of the revolution in retail.
Committed
to innovation and fostering a culture of belonging, our team is united with a
unique purpose: to bring people together around the joys of food and to inspire
well-being.
We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a
leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732
pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing
plants across 34 states and the District of Columbia. Our well-known banners
include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United
Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star
Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community
Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep
local roots, offering an easy, fun, friendly, and inspiring experience, no
matter how customers choose to shop with us. We celebrate the rich diversity of
the communities we serve, and strive to create a workplace where everyone has
equal access to opportunities and resources, and can fully contribute to their
and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and
bring your best self to the table.

Disclaimer
The above statements are intended to describe the general nature of work
performed by the employees assigned to this job and are not the official job
description for the position. All employees must comply with Company, Division,
and Store policies and applicable laws. The responsibilities, duties, and skills
of personnel may vary within store and/or from store to store and the official
job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the
basis of race, gender, ethnicity, religion, national origin, age, disability,
veteran status, gender identity/expression, sexual orientation, or on any other
basis prohibited by law. Consistent with applicable state and local law, the
Company will consider for employment qualified applicants with arrest and
conviction records.

Requirements

• Prior retail or customer service experience preferred.
• Ability to coach and direct others while maintaining positive working relationships.
• Strong problem‑solving and decision‑making skills.
• Ability to work independently with minimal supervision.
• Familiarity with store operations, register functions, and company policies.
• Strong communication skills and attention to detail.
• Ability to stand for long periods and move throughout the store.
• Lift and carry items as needed (e.g., grocery bags, service items).
• Perform routine front‑end and operational tasks.

Responsibilities

• Serve as the primary customer contact during assigned shifts.
• Ensure friendly, courteous, and prompt service at all times.
• Address and resolve customer complaints, service issues, and urgent situations.
• Oversee the store in the absence of the Store Director and Assistant Store Directors.
• Monitor overall store conditions, including cleanliness, safety, stocking, and presentation standards.
• Handle emergencies, accidents, and escalated situations involving customers or employees.
• Ensure company policies and procedures are followed by all associates.
• Lead and direct Front-End operations, including cashier performance and service levels.
• Assist cashiers with register, scanning, and equipment issues.
• Perform overrides, voids, refunds, and troubleshooting as needed.
• Support courtesy clerks as required, including carry‑outs when necessary.
• Operate POS systems and process customer transactions accurately.
• May count tills, assist with cash office functions, and support close‑of‑day procedures.
• Ensure accurate register operations and adherence to cash-handling standards.
• Replenish checkout area merchandise.
• Maintain safety and sanitation standards throughout the store.
• Support multiple departments when needed, including light stocking or facing.

Benefits

• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation pay
• paid holidays
• bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
• Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees