Person In Charge (PIC)

Albertsons Companies•Baton Rouge, LA

18d

About The Position

Person In Charge (PIC) Duties and Responsibilities Customer Service & Sales Maintain an enthusiastic, customer‑focused atmosphere with fast and friendly service. Assist customers with product suggestions. Engage in suggestive selling and other sales techniques via phone, intercom announcements, and direct customer interaction. Answer and respond to incoming calls; resolve customer complaints and escalate to the Store Director when necessary. Store Leadership Oversee total store operations in the absence of the Store Director. Plan daily operations and monitor production processes in accordance with company procedures and profitability goals. Ensure department standards and requirements are consistently met. Monitor employee productivity and evaluate performance. Schedule employees to ensure adequate coverage and service levels. Maintain working knowledge of all department roles, including Opening/Closing, Dairy, and Frozen. Supervise, train, and assign duties to department employees. Train employees on store policies, sales procedures, and record‑keeping requirements. Identify and develop employees with potential for advancement. Apply company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Initiate personnel actions including interviews, transfers, promotions, and disciplinary measures. Merchandising & Department Operations Build grocery displays; rotate stock and remove outdated or spoiled products. Ensure cleanliness and organization of the work area and department. Implement promotional and seasonal displays; coordinate grocery sales promotions. Ensure merchandise is correctly priced, properly displayed, and shelves are clean and well‑maintained. Enforce proper code dating for all products in the department. Implement correct product preparation techniques. Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines. Inventory Management & Ordering Prepare sales and inventory reports; conduct physical inventory every six months. Control inventory to ensure adequate product quantity, quality, and freshness. Maintain inventory levels according to division directives; stock and rotate product. Order grocery products and maintain proper back‑room organization and in‑stock conditions. Supervise reclamation processing. Control shrink and manage costs effectively. Receiving & Compliance Perform receiving duties including breaking down loads, verifying orders, inspecting product quality, reporting shortages, stocking, and rotating product. Follow product temperature, storage, and packaging guidelines. Process administrative paperwork and maintain accurate department records. Complete and monitor daily log sheets, sales and labor reports, and other required documentation. Ensure proper temperature levels are maintained for all products. Comply with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements. Safety, Sanitation & Emergency Procedures Comply with all workplace safety rules and regulations. Maintain safety, cleanliness, and sanitation of the work area, cooler, equipment, and display areas. Implement emergency procedures in the event of equipment or software malfunctions. Ensure compliance with company grooming standards and dress code. Perform all duties safely, accurately, and with honesty and integrity. Additional Responsibilities Operate computer software and electronic ordering devices to order product. Attend and participate in sales meetings; communicate sales goals, department performance, and opportunities to staff. Perform other necessary and required duties as assigned. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Responsibilities

Maintain an enthusiastic, customer‑focused atmosphere with fast and friendly service.
Assist customers with product suggestions.
Engage in suggestive selling and other sales techniques via phone, intercom announcements, and direct customer interaction.
Answer and respond to incoming calls; resolve customer complaints and escalate to the Store Director when necessary.
Oversee total store operations in the absence of the Store Director.
Plan daily operations and monitor production processes in accordance with company procedures and profitability goals.
Ensure department standards and requirements are consistently met.
Monitor employee productivity and evaluate performance.
Schedule employees to ensure adequate coverage and service levels.
Maintain working knowledge of all department roles, including Opening/Closing, Dairy, and Frozen.
Supervise, train, and assign duties to department employees.
Train employees on store policies, sales procedures, and record‑keeping requirements.
Identify and develop employees with potential for advancement.
Apply company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Initiate personnel actions including interviews, transfers, promotions, and disciplinary measures.
Build grocery displays; rotate stock and remove outdated or spoiled products.
Ensure cleanliness and organization of the work area and department.
Implement promotional and seasonal displays; coordinate grocery sales promotions.
Ensure merchandise is correctly priced, properly displayed, and shelves are clean and well‑maintained.
Enforce proper code dating for all products in the department.
Implement correct product preparation techniques.
Operate equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Prepare sales and inventory reports; conduct physical inventory every six months.
Control inventory to ensure adequate product quantity, quality, and freshness.
Maintain inventory levels according to division directives; stock and rotate product.
Order grocery products and maintain proper back‑room organization and in‑stock conditions.
Supervise reclamation processing.
Control shrink and manage costs effectively.
Perform receiving duties including breaking down loads, verifying orders, inspecting product quality, reporting shortages, stocking, and rotating product.
Follow product temperature, storage, and packaging guidelines.
Process administrative paperwork and maintain accurate department records.
Complete and monitor daily log sheets, sales and labor reports, and other required documentation.
Ensure proper temperature levels are maintained for all products.
Comply with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements.
Comply with all workplace safety rules and regulations.
Maintain safety, cleanliness, and sanitation of the work area, cooler, equipment, and display areas.
Implement emergency procedures in the event of equipment or software malfunctions.
Ensure compliance with company grooming standards and dress code.
Perform all duties safely, accurately, and with honesty and integrity.
Operate computer software and electronic ordering devices to order product.
Attend and participate in sales meetings; communicate sales goals, department performance, and opportunities to staff.
Perform other necessary and required duties as assigned.