Person In Charge Full Time

BJ's Wholesale Club • Lebanon, NH

281d • $20

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Requirements

• Previous retail experience in a retail store, supermarket, or warehouse required.
• A strong drive for results and solid work ethic is required.
• Excellent communication skills required.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Responsibilities

• Work closely with the Club Manager and Assistant Club Manager in providing leadership and direction within the club.
• Drive club performance by maintaining policies and procedures, delivering a positive service experience to Members.
• Act as a key holder for the club and function as the Manager on Duty (MOD) as assigned.
• Manage the entire Club, including all Club departments, to ensure excellent Member engagement.
• Address all concerns brought to the MOD's attention and escalate any concerns as appropriate.
• Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Model leadership competencies to build credibility and act as a champion for business growth.
• Provide the information teams require to be successful.
• Create a culture of collaboration and provide honest and timely direction, follow up, and feedback.
• Execute business expectations within expected timeframes by setting clear expectations.
• Teach, coach and lead through the club level training process.
• Drive a culture of development, strategic thinking, ethical decision making, and engagement.
• Ensure a safe and positive environment for team members and members.
• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members.
• Lead teams to deliver GOLD club standards daily.
• Acquire a deep knowledge of key metrics and reporting for total club and department performance.
• Drive performance and profitability by using reporting to identify trends and areas of opportunity.
• Communicate effectively to enable team members to do their jobs effectively.

Benefits

• BJ's pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED