Permits and Records Technician I- Department of Housing & Community Development

Baltimore City•Baltimore, MD

70d•Onsite

About The Position

A Permits and Records Technician I processes and issues various permits to city residents and business owners in compliance with City, State and building codes and regulations. Work of this class involves no supervisory duties or responsibilities. Incumbents receive general supervision from and administrative superior. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve sitting for periods of time.

Requirements

Have a high school diploma or GED certification from an accredited institution.
Have two years of experience in office work, including one year of experience processing permits.
Have an equivalent combination of education and experience.
Knowledge of basic English grammar, spelling and punctuation.
Knowledge of office management practices and procedures.
Knowledge of permit structures and requirements.
Ability to establish and maintain an effective working relationship with inspectors, public, and officials.
Ability to communicate effectively, both orally and in writing.
Ability to type or keyboard clean copy at a specific rate of speed and accuracy.
Ability to understand and follow simple written or oral instructions.
Ability to deal courteously with employees at all levels of government, and to work effectively with varying temperaments, both in person and by telephone.