Permit Technician

City of Aurora • Aurora, CO

128d • $30

About The Position

The Permit Technician performs front-end management for plan intake, processing approvals, and issuing permits for the Permit Center under the Development Services Department. Combined areas include the Building Division, Public Improvements, Civil Plan, Land Development, and Zoning requirements. This position will require public contact with an emphasis on customer service.

Requirements

• High School Diploma or GED required.
• At least 3 years of customer service experience required.
• At least 2 years of experience in an office setting required.
• At least 2 years of experience in building construction (residential and commercial) and/or code compliance preferred.
• Knowledge of general office procedures, telephone etiquette, and demonstrate the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracy.
• Knowledge and application of construction materials, municipal and building codes, and procedures.
• Knowledge of mathematics including algebra and geometry.
• Knowledge of personal computers with related software applications with a windows operating system.

Nice To Haves

• Associates Degree or 2 years college level course work or directly related experience preferred.

Responsibilities

• Plans tracking.
• Computer data entry/retrieval functions and quality assurance.
• Researches, prepares, examines, and processes construction documents and applications for building permits.
• Acts as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issues.
• Verifies setbacks, ensuring compliance with the zoning code.
• Utilizes independent discretion to provide high volume of telephone and in person interactions with the public for technical code interpretation inquiries and assistance.
• Calculates building permit fees and taxes based on valuation.
• Accurately routes and tracks plan and permits for commercial and residential buildings.
• Maintains/updates electronic records daily for building plans and permits, building inspections, and code records requests.
• Electronic scanning of documents.
• Issues/renews contractor and supervisor licenses.
• Performs other related duties as assigned.

Benefits

• Competitive total compensation package.
• Rich benefits package with low employee costs.
• Generous paid-time-off program (Vacation, Sick and Personal leaves).
• Retirement pension plan.
• Rewarding public sector work impacting a large and diverse community.
• Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
• On-site fitness center and wellness programs.
• Remote work opportunities.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees