Permit Technician Supervisor

City of High Point•High Point, NC

12h•Onsite

About The Position

Supervises permit technicians who perform technical and clerical work for permitting in both land development and construction permitting and approvals. Works as a permitting software liaison between all departments within the city. Work is performed under the general supervision of the Plan Review and Permitting Division Manager.

Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.
Visual Abilities – the ability to perceive via eyesight is required for this position: Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience. Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand. Depth perception – Three-dimensional vision and the ability to judge distance and space relationships. Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area. Accommodation – Must be able to adjust the eye lens to glance quickly.
Physical Strength – degree of physical demands typically associated with this position include: Light Work Exerting up to 20 pounds of force occasionally; and/or Exerting up to 10 pounds of force frequently; and A negligible amount of force constantly to handle or move materials related to the position
Reasoning Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment.
Mathematics Ability Using arithmetic and/or Statistics: Ability use arithmetic and/or statistics to evaluate requests.
Language Ability The ability to speak, read and write the English Language are required for this position.

Responsibilities

Receives and processes construction permit requests, checks for accuracy and completeness
Routes complete submittals and plans for review
Processes the issuance of permits based upon department operational procedures and authorized approvals
Computes and collects appropriate fees
Answers in-coming telephone calls and responds to customer inquiries
Supervises permit technicians and provides guidance to maintain compliance with local ordinances and NC General Statutes
Provides support to other departments as a technical liaison for all permitting and plan review software.
Verifies statistical and other reports for accuracy and completion
Operates standard office equipment including networked computers, word processing software, calculator, credit card processor, and copier
Completes assignments as given by the Plan Review and Permitting Division Manager