Permit Technician Supervisor - CAP Government (Homestead) - EVG

Bureau Veritas • Homestead, FL

104d • $25

About The Position

Bureau Veritas is seeking the immediate hire of a Permit Technician Supervisor for CAP GOVERNMENT for our office in Homestead, Florida. The successful candidate will be highly motivated, detail-oriented, and a team player. Primary duties will include leading a team of permit technicians who are involved in assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits; that may include routine building code requirements and ordinances; and assist the public in completing applications and other required forms. This person will be responsible for specialized processing services for building permits. This position is heavily customer service-based, therefore it requires a strong and excellent customer service approach with internal and external customers. The candidate will provide information and guidance regarding procedures for all types of building permits, which includes reviewing all the information and/or documentation that is required on the permit applications.

Requirements

• A high school diploma or equivalent (GED) is required.
• Supplemental additional training in building inspection, structural engineering, or a related field is preferred.
• An Associate's Degree in engineering, architecture, building inspection, or related field, or equivalent ICC certification level is a plus.
• Minimum 3 years’ experience as a permit technician within a municipal setting is required.
• Must have a valid Florida driver's license.
• Experience working with permitting software is highly preferred.
• Experience working in administrative and/or customer service settings is highly preferred.
• Leadership experience is preferred.

Nice To Haves

• Knowledge of basic land development and construction permit requirements.
• Knowledge of general permit processing and procedures.
• Knowledge of County offices and functions.
• Knowledge of land development and construction terminology.
• Able to deal with the public in a professional, courteous manner.
• Able to accurately answer questions and resolve problem situations or refer to appropriate office.
• Able to follow check lists and recognize different types of required exhibits and plans.
• Hands-on experience with desktop computer applications.
• Skilled in the use of various office equipment.
• Able to work under stressful conditions.
• Able to interact effectively with others.

Responsibilities

• Provides information and guidance to the general public regarding application procedures for all types of building permits.
• Reviews permit applications for provisions of all required information and/or documentation.
• Distributes applications for necessary reviews.
• Monitors progress of permit review.
• Verifies completion of all required reviews, and notifies applicant of approved permit.
• Serves as liaison between reviewing agencies and applicant.
• Performs specialized processing functions for permits.
• May be assigned as special liaison with high volume customers.
• Tracks permit through inspection process to advise customer of status, problems, and final approval.
• Maintains building permit packets with detailed files of official records pertaining to the process.
• Addresses public records requests.
• Answers phones and assists customers at the counter.
• Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.
• May include image documents using small and large-format scanners.
• Maintains confidentiality of records.
• May be assigned to other office locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Performs other related duties and tasks as necessary or as assigned.

Benefits

• Medical, Dental, and Vision coverage
• Company-matched Retirement plan
• Generous Paid Time Off and Company Holidays
• Life Insurance and AD&D coverage
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Optional life and pet insurance
• Employee Assistance Program and Total Wellbeing Lifestyle Programs
• Tuition Assistance and/or Professional Development
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED