Permit Technician I/II/III- C (EDV)
About The Position
Under the direction of the Customer Service Supervisor, performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizes customer service skills, exercises discretion, and incorporates tact and diplomacy to explain basic code requirements and office policies in person, over the phone, and electronically. Performs responsible specialized clerical work involving the receipt, review, and processing applications for zoning, building, sewer connection, public works improvements, fire, occupational licensing, and other permits. Work involves general office, clerical, and computer work as assigned. Has considerable public contact and must exercise discretion, tact, and diplomacy in explaining code requirements and answering questions in person and over the phone. Work is performed under general supervision. Performance is reviewed while in progress and upon completion through observation, discussions, and review of reports .
Requirements
- Permit Technician I-C: High School Diploma/G.E.D. Certificate and six (6) months of customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form and possess basic computer skills.
- Permit Technician II-C: High School Diploma/G.E.D. Certificate and two (2) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form and possess basic computer skills.
- Permit Technician III-C: High School Diploma/G.E.D. Certificate and three (3) years of customer service experience involving considerable public contact, preferably in zoning, building, engineering, occupational licensing, fire permitting, planning, or related areas; or an equivalent combination of education, training, and experience. Must effectively communicate both verbally and in written form and possess basic computer skills.
Benefits
- This is a full-time CONTRACT position with the same benefits as Regular full-time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
