Permit Services Manager

City of Sacramento (CA)•Sacramento, CA

63d

About The Position

The City of Sacramento's Community Development Department is looking for a Permit Services Manager who will have the following: Forward-thinking leadership experience. Strong interpersonal and managerial skills. Innovative ability. Demonstrates a high level of proficiency in carrying out strategic initiatives. The ideal candidate will have experience in the preparation and presentation of reports and handling highly visible and politically sensitive issues of public interest relating to permitting services. They will have experience with employees, outside agencies, and the public in resolving complex building and permitting issues. The ideal candidate for this role will be an adept team player with the ability to plan, coordinate, and oversee the public counter operations. They will have experience with improving operations and permitting processes, initiating new ideas, and fostering staff cooperation. Under limited direction, the Permit Services Manager manages activities and supervises staff who issue permits and review plans and provide information; works with a variety of groups and individuals both internal and external to the City; assists in assuring Division compliance with applicable laws, codes, and ordinances; responsible for the training of staff, and the response/ resolution of customer complaints.

Requirements

General principles, practices, and methods of urban development related disciplines.
State, local, and uniform codes, laws, and ordinances related to planning, building and construction, including, but not limited to: Planning and Zoning Regulations, International Building Code, State Building Regulations, National Electric Code (residential), Uniform Plumbing Code, and Uniform Mechanical Code; applicable city codes; and, various agencies that impact building activities.
Principles and practices of effective human resources management, supervision, and training.
Public relations practices and techniques.
Research methods; report writing techniques; statistical concepts and methods.
Principles and techniques of project management.
Knowledge of development and impact fee application and calculation.
Use of modern office equipment including computers, computer applications, and software.
Manage a counter-based plan inspection and permit program; meet deadlines; make sound decisions under pressure.
Review complex building plans for structural, electrical, plumbing, and mechanical compliance and potential/actual faults.
Supervise subordinate personnel, including supervisors, technical, and other support staff.
Develop, revise and administer policies and procedures necessary for efficient and effective development application permitting operations.
Read and interpret complex laws and regulations impacting development related activities.
Establish and maintain effective working relationships with public officials, co-workers, contractors, public/private agencies, and the general public.
Communicate effectively, verbally and in writing.
Four years of progressively responsible professional experience in the development related disciplines, including two years in a supervisory or lead capacity.
A Bachelor's degree from an accredited four-year college or university with major course work in a field such as engineering, construction management, business or public administration, planning, or related fields.
Possession of a current Commercial or Residential Plans Examiner certificate or Commercial Inspection certification from one of the recognized model code organizations is required at the time of appointment.

Responsibilities

Directs and supervises the day-to-day activities of the Permit Services Counter Unit; establishes Unit priorities and daily work plans; monitors the efficiency and effectiveness of Unit work products through quality control and related activities; helps develop, recommend, and implement Unit goals and objectives in accordance with the Department's core purpose, mission, vision, and values.
Selects, assigns, trains, directs, and evaluates subordinate staff, including building inspectors, technicians and others.
Provides technical direction to Unit staff and participates in the technical workload as appropriate; develops materials explaining development and permit regulations and procedures; and provides pre-construction design consultation.
Oversees planning referral sheet review to qualify applications submitted for commercial and residential plan review, and fee estimates for a variety of proposed projects; interprets and applies laws, codes, and regulations to approve or reject plans; and notifies involved parties regarding plan status.
Reviews and analyzes permit requests for compliance with applicable laws, codes, and regulations.
Assures Unit compliance with laws, regulations, statutes, and codes related to planning, code enforcement, and building matters; explains complex planning and building codes and laws to others.
Coordinates Unit activities with Department managers/staff, City officials/ managers/employees, outside vendors/contractors/agencies and the general public; responds to inquiries and resolves complaints; provides information to various individuals and groups on complex inspection and permitting issues; participates on committees and task forces as assigned; conducts and/or attends meetings, classes, conferences, and workshops.
Prepares statistical and narrative reports, correspondence, and other documents, including those required by law; makes presentations to individuals and/or groups as required.
Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

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