Permit Office Clerk

City Of Pleasanton - Pleasanton, TX

Full-time

Pleasanton, TX

Justice, Public Order, and Safety Activities

About the position

The Permit Office Clerk plays a crucial role in supporting the daily operations of the Community Development Service Department. This position involves providing customer service, processing permit applications, and maintaining departmental records. The clerk assists in various office tasks and ensures efficient communication with both internal and external stakeholders.

Responsibilities

• Assist with general office operations, including providing backup in the absence of the Community Development Specialist.
• Provide internal and external customer service regarding plan review processes, inspection processes, code compliance, and vendor permits.
• Process plans submitted for review and permit applications.
• Maintain and update contractor registration and insurance certificates.
• Operate office equipment such as copier, fax, computer, scanner, printer, and calculator.
• Clean and inspect equipment, replace printer cartridges, toner, and load paper.
• Answer phone calls and take messages.
• Plan, organize, and prioritize workloads.
• Generate work orders, utility locates, and schedule inspections.
• Process, file, run, and maintain department records or reports.
• Maintain housekeeping of work areas.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent.
• Valid Texas Class C driver's license.
• Basic computer skills.
• Customer service experience.

Nice-to-haves

• 3 years' experience in an office environment.
• Associate's degree in a related field.
• Knowledge and efficient use of Microsoft Office Word, Excel, and Access.
• Bilingual.