Permit Coordinator
About The Position
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. What we offer: Insurance access available at 31 days of employment Low-cost medical insurance options, starting at $5 per week Dental and vision insurance options Health Savings Account or Flexible Spending Account 401(k) with company match Paid time off & holiday pay Company paid life insurance Learn more by visiting www.myarsrewards.com/
Requirements
- High school diploma or GED required
- Strong Excel and Microsoft Office skills
- Ability to coordinate multiple stakeholders in a fast-paced environment
- Strong communication and follow-up skills
- High attention to detail and organizational skills
Nice To Haves
- Prior administrative or permitting experience preferred
Responsibilities
- Pull and pay for permits; track install fees and permit status in Excel
- Add permit applications and issued permits to the installation calendar
- Schedule inspections, duct blast tests, and coordinate corrections with technicians, carpenters, electricians, inspectors, and customers
- Coordinate same-day corrections and reinspections when possible to support customer satisfaction
- Communicate with inspectors and customers to confirm inspection timeframes
- Review daily inspection results and notify teams of failed items
- Upload passed inspection reports to the installation calendar
- Follow up on installations not coded out or delayed due to materials or failed inspection items
- Reconcile monthly permit and inspection fees (AOR, plumbing, reinspections, certified letters, warranty) in Concur and Excel
- Send certified letters as needed
- Respond to quality assurance inquiries and provide documentation
- Manage email communication regarding installations, inspections, and customer concerns
- Update AOR permitting tracking sheet daily
- Close inspection-related emails in Freshdesk
- Schedule AOR and go-back calls in Connect
- Register equipment for new AOR installations
Benefits
- Insurance access available at 31 days of employment
- Low-cost medical insurance options, starting at $5 per week
- Dental and vision insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- Paid time off & holiday pay
- Company paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
