Permit Clerk
About The Position
Aoka is a third-party municipal services provider supporting federal, state, and local governments with code compliance, inspections, and consulting services. We specialize in delivering efficient solutions for building safety, housing standards, and regulatory compliance. Our proprietary platform, VertexPlans, streamlines plan reviews, field inspections, reporting, and communication to ensure faster turnaround times and improved service to our clients. We are seeking a Permit Clerk to support the permitting and licensing process, assist applicants, and provide administrative support to the development services department.
Requirements
- 2+ years of experience in permitting, administrative support, customer service, planning in municipal government required
- Experience working with permitting systems or document management platforms
Responsibilities
- Provide assistance to the public regarding permit applications, submission requirements, and processing procedures via phone, email, and in-person support
- Receive, review, log, and route permit applications, contractor registrations, and related documents for appropriate review
- Enter and manage permit data in VertexPlans or applicable municipal software platforms
- Track permit review progress, coordinate inspections, and communicate status updates to applicants and internal team members
- Verify that required documents and approvals are complete prior to issuing permits or certificates of occupancy
- Maintain organized digital records, correspondence, case files, and permit documents
- Assist with invoice/payment intake, receipt tracking, and daily reconciliation in accordance with city or department procedures
Benefits
- Health, Dental, and Vision Insurance
- Retirement plan with a generous 5% company match
- 12 paid holidays annually
- Unlimited Paid Time Off (PTO) — restrictions apply
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
