Permit and License Review Analyst

City of Austin • Austin, TX

5d • $26 - $31 • Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Austin Transportation and Public Works (ATPW) is a highly reliable organization that builds and maintains infrastructure for our community. Our vision is for Austin to be the model for safe, reliable, and sustainable transportation. We value safety, unity, reliability, accountability, integrity, community, and employee fulfillment. This position is responsible for performing a wide variety of technical and specialized duties to ensure compliance with applicable City codes and ordinances, for permitting plans and licensing requirements. The Permit and License Review Analyst will be a part of the Right of Way Management Division (ROW) . The position will perform a variety of technical work involved in the review, acceptance and processing of City right of way permits. This position will serve as point of contact to provide information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of City policies, procedures, and licensing requirements.

Requirements

• Knowledge of applicable City ordinances, policies, codes, permitting, licensing, and related state and local regulations.
• Skill in applying code requirements.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and City departments and employees
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
• Experience may substitute for education up to four (4) years.

Nice To Haves

• Experience processing Right of Way permits
• Experience interpreting public utility plans
• Experience interpreting ordinances
• Customer service experience
• Excellent writing and computer skills
• Knowledge of AMANDA application or other application related to issuance of right of way permits or similar.

Responsibilities

• Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the City.
• Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations.
• Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution.
• Reviews and interprets plans and specifications to determine compliance with related City codes, ordinances, and submittal requirements.
• Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans.
• Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of City policies, procedures, and licensing requirements.
• Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record.
• Assists in the development and maintenance of procedure and policy manuals.
• Reviews development applications to ensure that all required documents are included in the submittals.
• Performs field visits as required to review issues of non-compliance in regard to building, codes, right-of-way, and zoning law and ordinances.

Benefits

• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level