Permanent Supportive Housing Resident Advisor

Redwood Community Services•Redwood Valley, CA

4d•$22•Onsite

About The Position

As a Permanent Supportive Housing (PSH) Resident Advisor (RA) you support a shared housing environment where you live onsite with multiple other individuals. You and each of the tenants have their own private room in a large house with shared kitchen, bathroom, laundry facilities, and common spaces. The RA position is a part-time role, working approximately 10—12 hours each week, acting as a liaison between the property manager and tenants, providing support and guidance to the other tenants, and acting as a role model. This job requires you to live onsite with a rental agreement in place.

Requirements

Candidates must be at least 21 years old
Must complete a pre-employment physical exam, negative TB test, clear fingerprint background, FBI, & Child Abuse Index
Must live onsite at the house to qualify for this position
Must have ability to work a flexible schedule, including weekends
CPR and First Aid Certified (training provided if not current)
Must possess a valid CA Driver’s License, current auto insurance, and a clean DMV printout (no more than 3 points).
Must pass a clear background check with DOJ, CACI, FBI, CCL.
TB Exam and Physical at the time of employment.

Nice To Haves

High school diploma or equivalent preferred
Strongly desired – experience as a mentor, peer support counselor, customer service, hospitality worker, etc.
Strongly desired – Candidates with lived/personal experience with homelessness
Strongly desired – Candidates who speak and/or are fluent in Spanish or American Sign Language (ASL).
Preferred – Training in harm reduction, Housing First, trauma-informed, low barrier service models.

Responsibilities

Communicates with Supervisor, as needed and required, for assistance, direction, and to report incidents, according to policy.
Meets with Supervisor at least once per month.
Give new tenants an orientation to the house, introducing them to current tenants, reviewing the house rules and expectations with them, sharing the schedule of activities and/or meetings, and helping them get settled into the house.
Act as a leader and role-model in weekly House Meeting.
Assist tenant group with organizing a regular practice of cleaning the common spaces.
Remind co-tenants of the requirement to keep the house clean and cared for.
Prompt discussions in House Meetings to get tenants to pool resources to purchase or provide cleaning supplies, light bulbs, etc.
Problem-solve with co-tenants and house service providers when there are challenges with maintaining the cleaning and care of the house.
When there are charges to the tenants from the property manager for damages to the common spaces due to deliberate action or negligence, prompt discussion in House Meeting to divide the financial responsibility and prepare a written plan signed by all tenants detailing out how the charges will be paid for.
Provide guidance and support to tenants with understanding their responsibilities as tenants (care for the house, pay for damages they cause through negligence or deliberate action, not engage in illegal activity, not move people in or have long-term guests, etc.).
Provide mediation support to tenants to assist with resolving conflict.
Monitor visitors coming to the house, asking who they are visiting (if not visiting someone specific, asking them to please exit the premises).
Support tenants who want to have overnight visitors to go through the house approval process and abide by the rental/lease agreement.
Do a weekly walkthrough of the house and grounds, checking for maintenance needs and safety issues.
Report issues promptly to Supervisor.
Conduct minor maintenance tasks as needed and able according to training and skill.
Provide notices as required to tenants regarding upcoming visits to the house by the property manager, maintenance workers, or other servicepeople.
Be onsite to greet and show maintenance workers, pest control workers, and other servicepeople where they need to go to complete necessary work.
Clean private rooms after a tenant vacates the premises to prepare for a new tenant moving in.
As appropriate, interview potential tenants in coordination with the house service provider team and property manager.
Complete an itemized timesheet detailing date, start and end time, and description of work tasks.
Arrange weekly work schedule to have at least one full day with no work tasks every week, ensuring all tenants know what day you are off each week.
Communicate promptly with Supervisor when number of hours worked in the week could exceed 10 hours and work with them to prioritize tasks.
Communicate in advance with Supervisor when time away from the house will exceed 23 hours.
Submits all paperwork in a timely manner to appropriate recipient(s).
Maintains confidentiality in all matters within the organization with respect to personnel, operations, tenants, and clients.
Attends all mandatory trainings.