Permanent Supportive Housing (PSH) Case Manager - Bilingual (Spanish)

Jaydot•Washington, DC

6d•$59,000 - $60,000•Onsite

About The Position

Jaydot is hiring! We have an immediate need for a bilingual (Spanish) Permanent Supportive Housing (PSH) Case Manager to provide case management services to help people who are transitioning from homelessness thrive in permanent housing and we'd love for you to join us! WHO WE ARE Jaydot is a mission-based social enterprise in DC focused on creating quality housing solutions that address the needs of those impacted by social inequity, particularly those who have experienced homelessness. We believe that housing is a human right, homelessness is a solvable problem, and we can create an equitable, human-centered system where housing solutions are readily adapted to fit the needs of those we serve. For more information, please visit jaydot.org. POSITION SUMMARY The PSH Case Manager will support people who have experienced homelessness in securing and maintaining permanent housing, particularly Jaydot's Spanish-speaking clients. The PSH Case Manager will work collaboratively with program participants to set and achieve goals, meet their basic needs, and help them achieve the maximum level of self-sufficiency possible, all with the purpose of ensuring their housing stability and well-being as they transition from homelessness. The PSH Case Manager will work in-person at various locations within Washington, DC. The salary range for this full-time, exempt position is $59,000 - $60,000, commensurate with experience, plus a bilingual pay differential of 3% of the team member's base salary for those who meet the eligibility requirements.

Requirements

Bachelor’s degree in social work, psychology, sociology, counseling, or related social service/science or healthcare-related disciplines OR certification and/or licensure in a relevant discipline (e.g., Certified Addictions Counselor) OR high school diploma or equivalent and 4+ years of experience working with vulnerable populations. Special considerations can also be made on a case-by-case basis for applicants with a prior history of homelessness.
One year of experience providing case management services
Prior hands-on experience and proficiency utilizing Housing the Homeless (HTH) database (DHS system using Octo Quickbase)
Basic proficiency in various software applications, including Expensify, Google Workspace, Slack, and Zoom
Embraces Jaydot’s core values and approach practice them in their in daily work
Takes initiative and exercises independent judgment and ownership of decisions
Desires to work in a “start-up” culture that values innovation and learning from mistakes
Strong communication skills—written, verbal, and interpersonal
Demonstrated understanding of structural racism and its impact on Black, Indigenous, and People of Color (BIPOC) communities
Passion for ending homelessness and centering those with lived experience of homelessness in that pursuit

Responsibilities

Build rapport with up to 25 participants, including both families and individuals
Develop good working relationships and partnerships with landlords and property managers
Work with participants matched to housing or voucher program(s) to help them successfully find and move into housing of their choosing as efficiently as possible
Support participants in developing an Individualized Service Plan (ISP), based on their strengths and help monitor progress toward their goals specified in the ISP
Assist participants with completing, submitting, and tracking all necessary processes for housing, benefit, and other applications, including document collection and management
Inform participants of and help connect them with other services and benefits available to them
Educate participants on the role, rights, and responsibilities of the tenant and landlord
Coach participants on strategies to help maintain their tenancy
Provide early identification and intervention for behaviors or other barriers that may jeopardize housing stability, such as late rental payments and other lease violations
Help participants secure access to basic needs (e.g., food, toiletries, household supplies, transportation assistance, etc.) and develop a plan to accomplish Activities of Daily Living (e.g., cooking, housekeeping, basic finances, shopping, etc.)
Assist participants in finding and maintaining natural community supports (e.g., family, friends, recreational activities, support groups, etc.)
Complete required case notes, housing stabilization plans, assigned reports, and other necessary documentation related to participants and input data into designated databases within established timeframes
Develop and maintain individual participants’ records that comply with all federal laws as well as DC Department of Human Services / Family Services Administration program standards