Permanent Supportive Housing (PSH) Case Manager Supervisor

MBI Health Services, LLC • Washington, DC

122d • $75,000 - $78,500

About The Position

The Permanent Supportive Housing Case Manager Supervisor oversees housing and support services for chronically homeless families and individuals, utilizing the Housing First approach to prioritize stable housing without prerequisites. This role ensures the effective delivery of services by managing and supporting case managers, reviewing case plans and notes for quality, and providing clinical insight. The Supervisor works collaboratively to address barriers to housing stability, including health, behavioral, and family challenges. This position requires a dedicated and service-oriented individual committed to maintaining compliance with all local and federal regulations while promoting the well-being and success of program participants.

Requirements

• Master’s degree in social work, mental health counseling, or related field.
• Must be a licensed clinical social worker or licensed professional counselor, a graduate social worker, or licensed graduated counselor in the District of Columbia.
• Minimum of two years of experience in case management, mental health services, and direct service delivery.
• Professional knowledge of the theories, principles, techniques, and practices of social services delivery systems.
• Two years of professional experience providing counseling and/or case management service to individuals/families experiencing homelessness or other related populations.
• Excellent oral and written communication skills.
• Excellent problem-solving skills.
• Excellent time management organizational skills.

Responsibilities

• Responsible for the overall coordination of service needs related to issues resulting in homelessness, housing instability and family problems.
• Completion of a comprehensive bio-psychological assessment covering pertinent details for all family members participating in the PSH program under one household.
• Engage in the family as a whole to address any outstanding challenges encountered by the family members.
• Developing the ISP and implementation.
• Referral/linkages to medical and behavioral health care services, substance abuse treatment, parenting classes, family reunification/family therapy, and youth support services.
• Provide clinical insight.
• Monitor and track case managers’ engagement with participants.
• Review case notes for quality of information captured and accuracy.
• Review, evaluate, and approve participant case plans for quality and effectiveness.
• Meet individually with case managers to plan and review cases, discuss engagement strategies, and evaluate effectiveness.
• Review and approve all notices issued to participants for accuracy and completion.
• Analyze and ensure Housing Stability Plans are updated quarterly.
• Ensure that quarterly recertifications are completed and files are up to date.
• Engage in Case Conferences with District assigned staff to discuss cases needing more intensive case management transfers.
• Perform other duties as assigned.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K Plan
• 401K Matching
• Employee Referral Benefits
• Short-term/Long-term disability
• Growth Opportunities
• PTO
• Employee perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees