Permanent Supportive Housing Case Manager

State of Vermont•Waterbury, VT

1d•$31 - $48

About The Position

The Permanent Supportive Housing Case Manager will play a crucial role in the State's Permanent Supportive Housing Assistance Medicaid Program. Responsibilities will include assessment and eligibility determination, service authorization, and comprehensive care coordination. This position will be part of a small, dynamic team dedicated to collaborating with community-based service providers to address homelessness in Vermont.

Requirements

A strong commitment to housing first principles, trauma-informed care, and strengths-based relationships.
Proficiency in recognizing and addressing health needs including mental health, substance use, complex physical health concerns, delays in cognitive development, and activities of daily living assistance.
Familiarity with housing and homeless systems of care, evidence-based and emerging practices in human services and housing, and federal rules and regulations (HUD/Medicaid).
Excellent communication skills and the ability to establish and maintain effective working relationships.
Keen attention to detail and the ability to thrive in a fast-paced environment.
Advanced proficiency with technology and the ability to quickly learn new platforms and databases.
Ability to perform job duties within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation.
Master’s degree in education, human services, health, counseling or related field.
OR
Bachelor's degree in education, human services, health, counseling or related field and one (1) year of experience or training in housing, human services, mental health, substance use, public health, education, counseling or related fields.
Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Nice To Haves

Experience with community-based health/behavioral health and/or homeless assistance/prevention programs.

Responsibilities

Eligibility and Assessment: Determine eligibility for program services; conduct whole-person assessments of need, collaborate with participants to co-create person-centered care plans, and conduct annual reviews to assess progress.
Medicaid Support: Assist with accessing and renewals for Medicaid.
Service Coordination: Coordinate services with local contracted providers, ensuring that all plans and services align with participants' needs and priorities. Work collaboratively and behind the scenes with providers to deliver effective support.
Team-Based Care Coordination: Refers to and collaborates with a range of providers including, but not limited to, Designated Agencies, Preferred Providers, Primary Care Physicians, and the VT Chronic Care Initiative, utilizing the Team-Based Care model.
Quality Assurance: Engage in quality assurance and management activities, including site visits, case reviews, and other monitoring activities to ensure program adherence.

Benefits

A supportive, passionate team
Remote and flexible work schedules
12 paid holidays, plus sick and vacation time
Excellent, health, dental, and vision insurance for employees and their families.
Retirement plans, including a pension
Parental leave for all new parents, including adoptions
Working with a staff who is dedicated to supporting children and families, including your own.
Competitive salary range: $30.92/per hour - $48.48/per hour.
80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program