Peripheral Eqpmnt Operator

Saitech • Huntsville, AL

382d

About The Position

The Peripheral Equipment Operator (PEO) position at SaiTech involves the logistical management of IT equipment at the Marshall Space Flight Center. The role is crucial for supporting computer operations on the NASA End-user Services & Technologies (NEST) program, ensuring timely and accurate management of equipment such as laptops, desktops, and peripherals. The position requires physical handling of equipment and adherence to strict policies and procedures to maintain operational efficiency.

Requirements

• High school diploma.
• Experience providing IT support in a large organization.
• ServiceNow and CostPoint experience is highly desired.
• Attention to detail is a must.
• Self-motivation is a must.
• Ability to work efficiently with accuracy and meet demanding timelines is a must for successfully executing the requirements for this position.
• Ability to maintain a basic security clearance.

Responsibilities

• Properly updating all assigned tickets accurately and in a timely manner to meet contract requirements.
• Physically unpacking and packing equipment for receipt and disposal processes.
• Support the preparation and imaging of new computer hardware.
• Sanitization of returned equipment to be reutilized or properly disposed.
• Ensure the timely and accurate transactional updates in Costpoint, as directed, and within ServiceNow.
• Controlling variances in the inventory system of record, etc., as directed by the center Logistics Manager.
• Accurately and efficiently entering received hardware within ServiceNow and CostPoint.
• Ensuring all Service Level Agreements are met to meet the requirements of the program.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED