Performance & Planning Supervisor

Hitachi • Pearl City, HI

7d • Onsite

About The Position

Hitachi Rail is looking for an enthusiastic self-motivated Performance & Planning Supervisor who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Pearl City, HI .

Requirements

• 2–5+ years of experience in transit operations, performance analytics, rail operations or maintenance, or a similar operations/maintenance environment.
• Proficient in Excel, Word, SharePoint, and Adobe Acrobat.
• Be available, as needed, after hours to address urgent Work Block Permit requests.
• Ability to interpret technical documentation, maintenance plans, and control center information systems.
• High school diploma in technical area required
• Bachelor’s degree preferred (Engineering, Transportation, Planning, Data Analytics, Business, or related fields) or equivalent technical background.
• English Proficiency

Nice To Haves

• Strong analytical, problem‑solving, and data interpretation skills.
• Excellent communication (written & verbal) and stakeholder‑management abilities.
• Ability to lead meetings and influence cross‑functional teams.
• Highly organized with strong attention to detail and time management.
• Experience in Operations & Maintenance (O&M) environments is strongly beneficial.
• Familiarity with rail operations, service planning, or workforce/maintenance scheduling preferred.
• Ability to read and interpret one‑line electrical diagrams.
• Exposure to Power BI or Power Automate a plus

Responsibilities

• Operational Planning & Scheduling
• Oversee and ensure the successful execution of the weekly Operations Work Block Allocation Meeting, ensuring alignment between Operations, Maintenance, Engineering, contractors, subcontractors, and special events.
• Provided leadership and quality assurance for the weekly General Order and associated planning documents.
• Develop, maintain, and optimize daily activity matrices, integrating Maintenance work windows, closures, and service changes.
• Coordinate corrective maintenance (CM) & preventive maintenance (PM) scheduling, track-access requests, and planning requirements with Maintenance Planners, Operation Control Center (OCC), Roadway Worker in Charge (RWIC) / Person in Charge (PIC), and Engineering stakeholders.
• Performance Monitoring & Data Reporting
• Record and monitor Operations KPIs — including service availability, on‑time performance, headway adherence, safety metrics, and preventative/corrective maintenance performance.
• Summarize system trends, engineering failure data, and maintenance execution metrics for leadership.
• Support cross-functional root causes and recommend corrective or efficiency-enhancing actions.
• Develop dashboards, automate reporting workflows, and create visualizations for engineering failure trends, PM compliance, and Skyline system availability to support data‑driven decision‑making.
• Act as a conduit between Operations and Engineering for data sharing, operational impacts, and reliability insights.
• Produce daily System Service Availability (SSA) performance summaries and develop dashboards and automated reports using service availability tools.
• Support the Engineering & Asset Manager by acting as a cross‑functional conduit for data sharing, performance insights, and operational impacts related to engineering issues.
• Safety, Risk & Compliance
• Conduct schedule‑risk assessments and support the development of mitigation strategies for planned and unplanned service disruptions or delays.
• Oversee the development and updating of departmental work instructions to reflect safe work practices and operational requirements
• Participate in lessons‑learned sessions and engineering fault discussions to contribute operational insights and assist with tracking corrective actions.
• Maintain Red Tag and RWIC training and certifications.
• Review and update Work Instructions related to performance, planning, scheduling, and other operational duties as needed.
• Track and confirm completion of scheduled maintenance by comparing actual work duration against the approved Work Block Permit window and documenting any variance from planned timelines.
• Record and monitor urgent and emergency Work Block Permit Requests to analyze failures and improve future maintenance scheduling.
• Be qualified to correctly read and analyze third rail power schematics to determine correct switching orders.
• Be qualified to review and approve Red Tag Switching Orders associated with Work Block Permit requests.
• Cross‑Functional Stakeholder Coordination
• Collaborate closely with internal leadership across OCC, Train & Station, Customer Service, Engineering, Maintenance, and Safety departments to align operational plans and service expectations.
• Lead or participate in System Service Availability (SSA) meetings to confirm maintenance exclusions, event impacts, and service adjustments.
• Ensures timely and effective communication of planning requirements, operational impacts, maintenance activities, and engineering constraints.

Benefits

• Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation.
• We also offer a variety of Training and Development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level