Performance Manager

Asset Living•Dallas, TX

14h•Hybrid

About The Position

The Performance Manager plays a pivotal role in enhancing employee performance and driving organizational success through comprehensive training, coaching, and performance management initiatives. This position is responsible for developing and executing effective learning programs, coaching individuals and teams, and fostering a culture of continuous improvement and professional growth.

Requirements

Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
Strong understanding of learning and development principles and best practices.
Excellent presentation, facilitation, and communication skills.
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi).

Nice To Haves

Certification in training and development (e.g., CPLP, CPTM) is a plus.

Responsibilities

Actively participate in organizational change initiatives, collaborating with various departments to ensure training initiatives support broader strategic objectives.
Collaborate with other trainers or subject matter experts to enhance training content.
Communicate effectively with stakeholders, providing updates on training outcomes and addressing any concerns.
Ensure learning solutions are engaging, effective, and tailored to meet the needs of various employee groups.
Establish a continuous feedback loop with program participants to gather insights for refining and customizing learning programs.
Effectively use training technologies, such as Learning Management Systems (LMS) and multimedia tools.
Execute a comprehensive regional coaching plan each month driven by KPI results and global organizational objectives.
Assist with delivering diverse learning programs, including leadership development, technical skills training, and onboarding.
Support the implementation and utilization of learning management systems (LMS) and other relevant platforms.
Deliver coaching sessions with clarity, ensuring participants understand the content.
Enhance training content by incorporating real-world examples and case studies.
Apply a blended learning approach, seamlessly combining in-person and online training modalities for optimal learning outcomes.
Foster a culture of continuous learning and professional growth across the organization.
Lead workshops to enhance individual and team performance through effective performance coaching processes.
Identify, groom, and accelerate the development of high-potential individuals within the organization.
Monitor Key Performance Indicators (KPIs) to measure the impact and effectiveness of learning and performance initiatives.
Cultivate strong relationships with external vendors, consultants, and subject matter experts.
Contribute to lower employee turnover.
Improve tenure in each individual role.
Increase internal promotions.
Improve overall employee engagement.
Maintain a high number of properties achieving Property KPIs.