Performance Manager

Arthur J. Gallagher•Fairlawn, OH

About The Position

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what s possible. As part of our global team, you ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. Overview The Manager, Benefits Advisory is responsible for managing client accounts, identifying and executing on benefit strategies, and ensuring quality delivery of services to the client. This individual is also responsible for client retention.

Requirements

Bachelors degree and 5 years related experience required
Understanding of the key challenges in employee benefit plans and current health care trends
Excellent client relationship-building and presentation skills

Nice To Haves

2-3 years brokerage/agency experience preferred
Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills
Strong organizational, project planning and management, analytical, and multi-tasking skills

Responsibilities

Serve as client s primary business consultant
Oversee strategy and solution identification, presentation, and implementation
Guide client action plan
Act as the day-to-day point of contact for all assigned clients to ensure the delivery of quality services
Manage the tactical aspects of client engagements for large and complex clients
Coordinate and manage suppliers
Ensure both parties meet their obligations to deliver objectives required in contract
Oversee client onboarding and supplier implementation
Prepare and present client facing documents, as needed
Execute on defined benefit strategies
Ensure client reporting is completed in a timely manner and provides the type and level of information needed for quality decision making
Expand benefit knowledge and skills by participating in thought leadership and/or deepening specialized knowledge about topics including, but not limited to, healthcare, benefit plans, ERISA, benefit administration platforms, private insurance exchanges, etc.
Create a team-based environment that reinforces Risk International s values of intelligence, integrity, consistency, energy, advocacy, service, and respect

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program