Performance Manager / Data Scientist

Transdev•Phoenix, AZ

4d•$66,000 - $96,000

About The Position

Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for our clients autonomous driving testing and service development efforts. In this role, you will serve as an integral member of the Performance Team. You will support the different departments of Transdev Alternative Services by managing, developing, and improving activities related to operational performance and service level management.. You are responsible for building the data analysis and reporting infrastructure to be able to deep dive, analyze and report on key performance indicators and service levels, in order to identify performance improvement opportunities, and implement them. This role is responsible for comprehending ideal process flows, identifying, recommending and leading the problem-solving initiatives for improving, strengthening and sustaining the division. Benefits may vary depending on location policy. The below represents the standard Corporate Policy. Competitive compensation package of minimum $66,000 – Maximum $96,000 yearly. Benefits include: • Vacation: minimum of one (2) week • Sick days: 5 days • Holidays: 6 days • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Requirements

Must be 21 years old
Bachelor’s degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred.
5 or more years of relevant management and leadership experience required.
Working knowledge of basic federal and state employment laws.
Basic working knowledge of laws, ordinances and regulations pertaining to motor vehicle operations.
Must have good attention to detail and be able to quickly and concisely describe their thoughts
Capable of responding quickly and simultaneously to multiple scenarios
Ability to maintain positive relationships with clients, employees, and support departments.
Remain flexible and agile for changing business needs and/or projects.
Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets and databases.
Ability to resolve complex operational problems
Strong logic and analytical skills
Must have a strong ability to adapt well to rapidly changing environments with ambiguous direction, and dynamic strategies.
Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
Proficiency in scripting languages like JavaScript (JS) or Python for automating tasks and building functionalities.
Working knowledge of RESTful APIs, including experience with designing, implementing, and consuming APIs.
Ability to maintain and manage data sources, including querying databases using SQL language.
Proven experience working within the Google Cloud Platform (GCP) environment, including familiarity with its core services (e.g., BigQuery, Cloud Storage, Cloud SQL).

Nice To Haves

Experience in tech, start-up, and/or AV industry is strongly preferred.
Strong background in transportation and/or logistics is highly preferred.

Responsibilities

Build and maintain dashboards and reports for relevant KPIs and Service Levels
Develop and deploy essential process improvement techniques and tools, manage performance improvement process in a direct role
Develop and deploy needed metrics to coordinate with existing operational performance KPIs by inserting lean metrics to demonstrate the business value and measure total productivity gains
Diagnose problems and develop streamlined process flows, tools and dashboards to eliminate waste and ensure efficiencies
Mentor peers and influence operational teams to think differently, ensuring a bottom-up approach to decision-making and empowerment at correct levels
Participate in client and prospective client meetings to illustrate and differentiate Transdev from its competition
Other duties as required