Performance Improvement Specialist

Shriners Children's • Honolulu, HI

5d • $26 - $40

About The Position

The Performance Specialist is responsible for assisting the Performance Improvement /Risk Management in collecting and reporting performance metrics, implementing development programs, and collaborating with managers and the Medical Staff to drive continuous improvement and ensure alignment with business goals.

Requirements

• Proven experience in process improvement, or related roles
• Methodologies: Proficiency with process improvement methodologies like Lean, Six Sigma, RCA, PDCA.
• Analytical Skills: Ability to collect, interpret, and analyze data to identify trends, root causes, and opportunities for improvement. Attention to detail.
• Communication: Excellent interpersonal and communication skills to collaborate with teams, influence stakeholders, and facilitate change.
• Technical Proficiency: Familiarity with process mapping tools and potentially process automation or other technology solutions.
• Time Management: Strong organizational and time management skills

Nice To Haves

• High School Diploma / GED
• Associate or bachelor’s degree in nursing, Business, or related field
• Minimum three (3) years previous medical records experience preferred, especially Epic.

Responsibilities

• Process Analysis: Evaluate existing workflows, systems, and processes to pinpoint areas for improved efficiency and effectiveness.
• Data Collection and Analysis: Gather and analyze performance metrics and key performance indicators (KPIs) to quantify problems, track progress and update dashboards.
• Solution Development: Work with cross-functional teams to develop practical solutions, which may include process redesign or the implementation of new technologies.
• Continuous Improvement: Lead or participate in projects using methodologies such as Lean Six Sigma, or RCA (Root Cause Analysis) to achieve ongoing enhancements in patient safety.
• Training and Documentation: Create and deliver training materials, standard operating procedures (SOPs), and other documentation to support successful adoption of optimized processes.
• Reporting: Prepare and assist in presenting reports on project performance, findings, and recommendations to leadership and other relevant committees.
• This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Benefits

• All employees are eligible for medical coverage on their first day!
• In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service.
• Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected.
• Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more!
• Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree