Performance Improvement Analyst

BP • Chicago, IL

81d • $106,000 - $151,000

About The Position

The Performance Improvement Analyst is a key part of the operations team in bp pulse US. We have a vision of becoming the best EV charging operator in the US and it starts with fostering high performance. This role leads performance reporting, analysis, and continuous improvement for the US bp pulse charging business. It's an excellent opportunity to demonstrate retail operational leadership in a rapidly growing nationwide business. Not only, will the role holder be able to identify improvement opportunities but also supported to implement them. The role holder will operate at both a tactical and strategic level - supporting day to day adjustments while also helping to define the 12-18-month strategy for the business. It combines deep data analytics, communicating insights with leadership and delivering meaningful projects - all in service of making our charging network safe, reliable, simple to use and profitable.

Requirements

• Bachelor's Degree in a relevant field - Business, Sciences, or Engineering, or equivalent experience.
• Strong analytical and problem-solving skills with ability to interpret complex data and communicate insights clearly to technical and non-technical collaborators.
• Expert level Microsoft Excel, proficiency in Python. Exposure to/proficiency in Power BI and SQL is a plus.
• Curiosity, adaptability, and a continuous improvement approach.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and collaborator management skills.

Nice To Haves

• Exposure to Lean/Six Sigma or other process improvement methodologies.
• Familiarity with EV charging operations, energy markets, or DCFC technology.
• Experience with statistical analysis.

Responsibilities

• Strategic analysis: with deep analysis, generate trends, meaningful insights, and improvement recommendations for network performance.
• Continuous Improvement: lead and support initiatives that have been identified as opportunities to improve network safety, reliability, consumer experience, and profitability.
• Performance reporting: develop and maintain dashboards that help the operational team to review weekly, monthly and quarterly performance.
• Performance management: lead the weekly trading meeting which brings together all relevant teams within operations to identify tactical adjustments that could be made to optimize performance week on week.
• Change Facilitation: Partner with cross-functional teams to implement process improvements and verify benefits.
• Data Quality: Ensure integrity of data sources and reporting flows (Power BI, CPMS, Salesforce, SAP).

Benefits

• Open and inclusive culture
• Great work-life balance
• Tremendous learning and development opportunities
• Life and health insurance
• Medical care package
• Paid vacation ranging from 120 - 240 hours per year for full time employees
• 9 paid holidays per year and 2 personal choice holidays
• Parental leave policy offering up to 8 weeks' paid leave for birth or adoption
• Discretionary annual bonus program
• Long-term incentive program
• Generous retirement benefits including a 401k matching program
• Access to health, vision, and dental insurance
• Life and Short-Term Disability and Long-Term Disability insurance
• Flexible working options

What This Job Offers

• Industry: Oil and Gas Extraction
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees