Performance Engineer

PhilipsNashville, TN
9h$83,363 - $157,248Remote

About The Position

Technical Consultant / Performance Engineer – Healthcare Informatics This field-based Technical Consultant / Performance Engineer supports the successful implementation and performance of Philips’ radiology imaging solutions by ensuring complex hardware environments are built, configured, and operating as designed. You’ll troubleshoot escalations during implementation, validate system integrity with integrators, and ensure reliable handoff into live clinical environments. Travel is up to 50%.

Requirements

  • 5+ years of experience in healthcare information technology or a related technical field, ideally supporting system implementations, deployments, or escalations for radiology, cardiology, or clinical imaging systems in a customer-facing role.
  • Enterprise infrastructure expertise (networking, virtualization, server hardware, Windows domains)
  • System performance analysis and monitoring (for example, SolarWinds)
  • Hands-on troubleshooting of hardware and data center components (servers, fiber cabling, transceivers, power distribution units, and storage such as Dell EMC Isilon or Unity)
  • Bachelor’s degree in Computer Science, Electrical or Computer Engineering, Biomedical Engineering, Mathematics, or a related field
  • Analytical, customer-focused professional with strong communication skills, a high level of technical credibility, and the ability to travel up to 40% while working remotely from a U.S. home office.
  • Ability to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Nice To Haves

  • Knowledge of DICOM is preferred.
  • Master’s degree preferred

Responsibilities

  • Serve as a technical escalation point during system implementations, supporting performance, hardware validation, and resolution of complex issues before customer go-live.
  • Partner with internal teams and third-party integrators to ensure servers, storage, networking, and racks are built, cabled, and configured precisely to Philips specifications.
  • Troubleshoot hardware and infrastructure issues at the component level (for example: transceivers, fiber cabling, power distribution units, memory, and storage) to ensure system reliability.
  • Validate large, complex radiology solution designs from a hardware and infrastructure perspective, ensuring readiness across data center environments.
  • Travel to customer data centers as needed to inspect delivered systems, confirm installation quality, and support final technical readiness prior to handoff.

Benefits

  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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