About The Position

This position, a Performance Development Coordinator within the Turnpike Enterprise's Administration / Performance Management and Training division, is responsible for managing all Turnpike training and development operations. Key duties include maintaining Learning Management System (LMS) records, coordinating various training programs, and handling associated administrative tasks such as processing purchases, travel arrangements, and supporting budget and procurement needs. The coordinator is also tasked with developing and preparing training plans, materials, calendars, and communications, working collaboratively with managers, supervisors, HR, and statewide partners. Additionally, the role involves facilitating orientation programs, overseeing major academies and workshops, maintaining departmental systems and resources, and assisting with data analysis, reporting, and special projects.

Requirements

  • Knowledge of: State of Florida travel requirements and restrictions including mission critical requirements.
  • Knowledge of: Tracking and reporting training programs, including fine-tuning and preparing of student training materials.
  • Knowledge of: how to find, identify and modify information.
  • Knowledge of: The structure and content of the English language including the definition and spelling of words, rules of composition, and grammar.
  • Skills in: Coordinating large orientation and adult training programs.
  • Skills in: Creating and coordinating class schedules, meeting locations and logistics with office and field personnel, and outside vendors.
  • Skills in: Working in a collaborative team environment.
  • Skills in: The principles and processes involved in business and organizational planning, coordination and execution.
  • Skills in: Microsoft office products (OneDrive, Power BI, Forms, Word, Excel, Outlook, PowerPoint, SharePoint; etc.) at an intermediate or above level.
  • Ability to: Establish and maintain effective working relationships with others.
  • Ability to: Communicate effectively with others verbally and in writing as indicated by the needs of the audience.
  • Ability to: Handle multiple tasks, to be pro-active, work independently and prioritize work.
  • Ability to: Generate and recognize innovative or creative solutions in work-related situations.

Responsibilities

  • Maintains Turnpike training records in the Florida Department of Transportation (FDOT) Learning Management System; including scheduling, confirming, wait-listing, participant and completion information, and the creation and management of the learning management system’s (LMS) training reports.
  • Work with the statewide LMS Administrator, as needed, to complete these tasks.
  • Ensures compliance with mandatory FDOT training requirements.
  • Advertise and market available training sessions to maximize employee attendance.
  • Process required Purchasing Card (P-Card) transactions in Works.
  • Prepare and process travel arrangements for yourself and others.
  • Manage the purchasing and invoicing processes for training related goods and services through FDOT approved procurement systems.
  • Research, recommend, and schedule training opportunities, and obtain bids/quotes for products and services, as required.
  • Aid in maintaining budget with Performance Development Manager.
  • Maintains all file systems for department on DOT approved systems including but not limited to SharePoint & OneDrive.
  • Assist in the development of and coordinates the implementation of the short and long-term training and development plans for the Turnpike, through the FDOT approved needs assessment methods.
  • Works with the Performance Development Manager, HR, Employees, Leadership, Managers and Supervisors to help develop the Turnpike training plan.
  • Prepares, reviews, and coordinates training materials, including, but limited to, presentations, participant handouts, guides for training programs, and marketing materials for workshops and conferences.
  • Provide training and assistance for departmental coordinators on the use of Learning Curve and training procedures.
  • Supports the development and maintenance of newsletters, and/or other communication methods, which promote and enhance knowledge of training and development, continuous improvement opportunities, and promotion of positive workplace culture.
  • Creates and publishes the current training calendar on the Performance Development site.
  • Manages the Performance Development library.
  • Coordinates with Central Office Organizational Development Team to provide Academies. This includes scheduling, working with Turnpike Management team to identify and select participants, managing pre-work deadlines, coordination of room logistics, and post work completion.
  • Coordinates and facilitate Turnpike New Employee Orientation.
  • Coordinates training programs as approved by FDOT this can include the Florida Certified Public Manager program through Florida State University, and Professional/Technical Workshops and training, and special projects as assigned.
  • Builds collaborative relationships at all levels of the Turnpike and statewide.
  • Assists the Performance Development Manager in data collection, analysis, reporting, project management, etc.

Benefits

  • Health insurance (over 90% employer paid)
  • $25,000 life insurance policy (100% employer paid)
  • Dental, vision and supplemental insurances
  • State of Florida retirement package
  • 10 paid holidays a year
  • Generous vacation and sick leave
  • Career advancement opportunities
  • Tuition waiver for public college courses
  • A variety of training opportunities
  • Employee Assistance Program (EAP)
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