Performance Coach (Equipment Trainer)

Harbor Freight Tools • Puyallup, WA

458d • $60,320 - $66,352

About The Position

The Learning & Development Performance Coach at Harbor Freight Tools is responsible for ensuring that operational performance coaches are equipped to perform their duties effectively. This role involves training and mentoring performance coaches, assisting in curriculum development, conducting performance audits, and serving as a subject-matter expert on operational standard operating procedures (SOPs). The coach will also execute new-hire training and support department performance coaches, acting as a liaison between operations and the Learning & Development department.

Requirements

• High School Diploma or equivalent combination of training and education required.
• Minimum 1 year of experience in a formal training role or function.
• Minimum 2 years of experience training or mentoring employees.
• Minimum 2 years of experience working in distribution, manufacturing, or related industry.
• Demonstrated knowledge and skills of loading, stacking, and other warehouse equipment.
• Must be in good standing (no performance/attendance write-ups within the last 6 months).
• Must communicate clearly and effectively with associates and managers.
• Ability to work with associates of diverse backgrounds.
• Flexibility to work other shifts and/or weekends as required.
• Operate with honesty and integrity.

Responsibilities

• Act as a Coach to operations performance coaches and associates, providing guidance and support to develop necessary skills.
• Facilitate training for new performance coaches, managers, and associates.
• Serve as the subject-matter expert on warehouse operational procedures and processes, and warehouse management systems as stated in SOPs.
• Track training and maintain training systems via spreadsheets, Learning Management Systems (LMS), and physical files.
• Utilize tools that measure training impact such as surveys and feedback instruments.
• Provide feedback to Learning and Development management to suggest improvements for programs/processes.
• Complete training checklists and class attendance rosters as required.
• Assist operational performance coaches in training new hires within their functional areas as needed.
• Remain in the work area to respond to questions from trainees.
• Assist with the execution of new hire orientation as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401k plan
• Paid time off up to 152 hours per year
• Paid sick time up to 64 hours per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED