Per Diem Veterinary Technician and Client Care Representative

Ethos Veterinary Health • Sacramento, CA

114d

About The Position

Vista Veterinary Specialists is looking for a Per-Diem Client Care Specialist to join our team. Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area! Per Diem Employee – An employee who is available to work as needed for coverage above and beyond the full time staff members in times of need for optimal patient care. Availability requirements are established by hospital necessity and shifts may vary, including day, swing, overnight, weekend, and holidays. Work at least one shift per 30 day period. This position offers the opportunity for growth within our patient care and emergency/specialty services, with the flexibility of being able to choose which available shifts work with your schedule.

Requirements

• 3+ years experience as a veterinary assistant/technician in a progressive general practice and/or 2 years in a specialty practice
• CA RVT or Veterinary Assistant Controlled Substance Permit (VACSP) is required
• Skilled in phlebotomy and IV catheter placement in canine and feline patients that are stable or compromised
• Possess a good overall knowledge of disease processes, medical math, stable anesthesia and pharmacology
• Must be able to prioritize patient hourly treatments and delegate tasks
• Triage critical patients, recognize changes in patient status and report to the doctor
• Educate/update owners on patient status, and discharge patients from the hospital
• Executing, monitoring, and recovering all assigned sedation and anesthetic events
• Surgical assisting for minor (non-specialty) procedures
• Have excellent communication and interpersonal skills and ability to communicate collaboratively

Nice To Haves

• Previous experience in Vet med or working with animals Preferred
• Experience with EzyVet a PLUS
• A positive attitude and ability to stay calm under pressure
• Strong communication and multi-tasking abilities
• A commitment to maintaining the highest level of professionalism with both customers and colleagues
• Proficiency with computer skills
• The ability to work effectively in high-stress situations while exercising sound judgment
• Present a neat, professional appearance

Responsibilities

• Welcome our clients in a friendly, helpful, and compassionate manner
• Prepare and review documents and medical records accurately and completely
• Educate and advise clients regarding Vista Veterinary Specialists services and practices
• Process appointments, emergencies, and client requests while always ensuring the highest quality of care and satisfaction for our clients
• Process invoices and payments accurately
• Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
• Assist with other administrative duties such as scanning, faxing, emailing, cleaning for example

Benefits

• VetBloom access: Race-approved continuing education, training, and curriculum library
• Opportunities for growth and advancement
• Benefits for part-time employees include participation on our 401(k) plan
• Health and wellness programs such as Employee Assistance Program
• Uniform allowance
• Pet Benefits
• Comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees