Per Diem Practice Assistant Brookline/Boston Primary Care Sites

Medical Care Of Boston Management Corporation • Boston, MA

128d

About The Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Practice Assistant is responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. The BIDHC Greater Brookline Float pool is a team that consists of Medical Assistants and Practice Assistants who deliver requested coverage to Beth Israel Deaconess HealthCare practices. The Float Pool is designed to efficiently and cost-effectively fill-in staff while maintaining extraordinary patient care. Float Pool positions are considered full time or part time, benefit eligible positions. The Greater Brookline practices include locations in Brookline, Newton and Chestnut Hill.

Requirements

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• Certificate 1 Medical Admin Assistant Cert preferred.
• One year experience in a healthcare or service/hospitality environment.

Responsibilities

• Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.
• Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible.
• Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system.
• Collects co-payments following standards for managing copayment processing.
• Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs.
• Obtains and enters referrals.
• Maintains clean and welcoming physical environment of the reception area.
• Monitors audio or visual images for appropriate programming and volume levels to ensure a non-intrusive and calming environment.
• Contacts the appropriate departments when repairs or services are needed and follows through on these tasks.
• Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.).
• Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.

Benefits

• Part time, benefit eligible positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED