Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Obtains blood samples and other non-blood specimens from patients and may deliver samples to the laboratory. Provides factual information concerning laboratory tests, according to standard procedure. The job tasks will vary based on the needs of the site. Position Details: Location: 230 Worcester St. Wellesley, MA Department: Laboratory Schedule: This role is Per Diem, will be working on an ‘as needed’ basis only. Must have availability to work 8-hr shifts between the business hours of Monday – Friday, 7:30am – 6:30pm. May be asked to cover other sites if coverage is needed Primary Responsibilities: Collects blood specimens for laboratory testing utilizing venipuncture, skin puncture finger sticks and heel sticks. The method and complexity of the collection may vary by site Collects non-blood specimens such as urine, sputum and throat swab/throat cultures Checks the test requisition or computer label to assure correctness and completeness prior to collecting samples. Brings discrepancies to the attention of test originator or other lab personnel for correction Assembles equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures Verifies or records identity of patient and converses with patient to allay fear of procedure For venipuncture testing, applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing Accessions and processes specimens to prepare them for laboratory testing Records requests for blood collections; answers general questions concerning test orders and collection; takes messages or routes calls May perform waived or moderately complex testing utilizing a test kit or lab instrument Has knowledge of reagent stability and storage. Follows quality control procedures May perform Proficiency Testing. Understands factors influencing test results. Run the quality control report before reporting in order to provide valid patient test results. Understand the testing procedure. Follows procedure in reporting test values Contributes to the general laboratory functions and organizational needs. Attends regular department staff meetings and in-service training Keeps work area neat and clean, and restocks daily supplies May perform receptionist duties including greeting patient, reviewing laboratory request sheets, informing patient of additional instructions, responding to questions Performs various computer functions as needed related to processing of specimens Performs clerical duties including recording of daily specimen volumes, maintaining supplies of patient questionnaires and filing May be assigned to assist in training student interns and new employees May be assigned to various clinical areas to assist with specimen processing and testing procedures Adheres to all laboratory policies and procedures and reviews policy and procedures on an annual basis Ensures excellent communication, collaboration and cooperation with coworkers, medical staff and supervisors. Informs them of workflow or technical issues Adheres to all PPE while handling biohazards especially the use of gloves and handwashing Utilizes safety devices for sharp in accordance with established procedures Performs other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees