Per Diem Dispatcher

Endicott College • Phoenix, AZ

100d

About The Position

The Dispatcher will provide communication support to the department by monitoring and operating various radio frequencies, dispatching department and other college personnel calls for service and emergencies and maintaining accurate records and logs of shift activity. The Dispatcher will be responsible for operating several types of computer systems, providing telephone and in-person assistance to the public, and other related duties as assigned.

Requirements

• Must be able to obtain CJIS certification (from the Commonwealth of Massachusetts) at hire and retain this certification as a condition of continued employment.
• Must successfully complete a background investigation prior to employment.
• Minimum of a High School diploma.
• Knowledge of police dispatching practices and a willingness to keep self up-to-date on current practices and maintain department-sponsored training.
• Proficiency in multi-tasking.
• Ability to analyze requests for both emergency and non-emergency services and make independent decisions.
• Ability to adjust to changing situations to meet emergency or rapidly changing requirements with sound judgment and discretion in handling confidential information.
• Ability to work nights and weekends.

Responsibilities

• Maintain effective and efficient communication between the Police Department, its employees, the public, other college departments and personnel, outside emergency and law enforcement agencies by receiving and dispatching general and emergency information.
• Answers business and emergency phones; including the college’s switchboard outside regular business hours providing information, direction, and services.
• Responsible for a wide variety of in-person services such as assisting with the parking and traffic office when needed and signing keys in/out under strict key control policy.
• Operates, with proficiency, several computer systems such as card access system, CJIS (Criminal Justice Information System), and police computer aided dispatch and report management program.
• Other related duties as assigned.

Benefits

• Endicott offers associate, bachelor's, master's, and doctoral degrees, plus graduate-level certificates.
• Endicott is a welcoming community with engaged staff, faculty and students, a beautiful campus, and great employee benefits.
• Endicott celebrates diversity and strives to bring a mix of talented people—representing a variety of backgrounds, perspectives, and skills—together to do their best work.

What This Job Offers

• Education Level: High school or GED