Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pay and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours at Frick Hospital or variable shifts at the ED, which is open 24 hours a day, 7 days a week. It may be necessary, given the business need, to work occasional overtime. Our office is located at 508 South Church Street Mt. Pleasant, PA. We offer 3-4 weeks of paid training. Training consists of 20 "buddy shifts" as well as a training program with a training team on the computer that is about one weeklong. The hours of the training will be based on the schedule of the person you will be shadowing. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.