People & Talent Partner

BlueConic•Philadelphia, PA

About The Position

At BlueConic, we’re reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful value across the customer lifecycle. Join us in shaping the future of customer engagement—where businesses don’t just collect data, but turn it into their next competitive advantage. We're looking for a highly empathetic and proactive People & Talent Partner to be a trusted point of contact for our employees and leaders. In this dynamic role, you'll ensure a smooth and supportive employee experience from day one, manage key HR operations, and foster a vibrant company culture through engaging programs and continuous improvement.

Requirements

4+ years of experience in HR, People Ops, and recruiting.
You are eager to learn and excited to pass that knowledge on to the team.
You have a bias towards action and are a champion for change and progress.
Strong communication, organizational, and problem-solving skills.
Comfort with tools like Google Workspace, Slack, HRIS (BambooHR), ATS (Greenhouse), and performance tools (Lattice).
Interest or experience in HR automation, AI tools, and modern workplace technology.
High attention to detail and ability to juggle multiple priorities with grace.
A mindset of curiosity, service, and continuous improvement.
Passion for creating equitable, inclusive, and people-first experiences.

Nice To Haves

You exhibit genuine and sustained desire to improve every aspect of the employee experience.
You are process oriented and tech-savvy.
You don’t shy away from challenges big and small.
You are patient and considerate of the people around you.
You like to plan and have a knack for understanding group dynamics.

Responsibilities

Act as a trusted point of contact for employees and managers, providing timely support and clear guidance on policies, benefits, leave, and other People-related matters.
Empower employees through a self-service model using AI-enabled support channels, intuitive documentation, and smart helpdesk workflows.
Own and audit employee records in BambooHR and Lattice, ensuring clean, accurate, and up-to-date data across all systems.
Partner with our team on goal-setting and performance cycle, ensuring all employees have annual goals, use 1:1 tools, and complete bi-annual reviews in Lattice.
Liaise with benefit consultants and vendors to ensure compliance and serve as the primary contact for employees on benefits, policy, or leave-related inquiries.
Partner with People team leaders to analyze engagement trends and recommend improvements using tools like AI-driven sentiment analysis and pulse surveys.
Support ongoing learning and development operations, maintaining rosters, tracking completion, and collaborating on content deployment and scheduling through LMS tools.
Research and implement internal programs that boost belonging and engagement—e.g., BlueCrew in the Community, cultural events, learning series, and company-wide initiatives.
Organize and/or co-lead internal events (e.g., all-hands meetings, manager summits, virtual happy hours), applying tech for coordination and post-event feedback.
Continuously improve People workflows using AI, automation tools, and smart templates to streamline onboarding, offboarding, and internal communications.
Develop and maintain resources like guides, templates, checklists, and dashboards that help the team work smarter and scale efficiently.
Recommend and pilot process optimizations using platforms like Zapier, Notion, ChatGPT, Gemini, and notebook LM to reduce manual work and enhance the employee experience.
Screen applications and help source candidates using channels like LinkedIn Recruiter, job boards, referrals, and AI sourcing assistants.
Coordinate candidate interviews, gather interviewer feedback, and ensure a positive, responsive candidate experience throughout the process.
Maintain accurate and organized records in the ATS, support recruiting reports, and help track key talent acquisition metrics.
Contribute to DEI-focused recruiting efforts and employer brand activities including campaigns, recruiting events, and content development.
Promote a culture of continuous improvement by seeking and sharing employee feedback regularly.
Identify opportunities to scale programs equitably across all locations and teams, using data and insights to guide decisions.
Support the evolution of our People strategy by contributing new ideas, tracking engagement KPIs, and helping design programs that meet evolving team needs.

Benefits

BlueConic also offers a comprehensive benefits package to full-time employees including a selection of medical, dental, and vision insurance plans, 401(k) matching, 28 vacation days annually, paid parenting leave, and more.

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