People Systems Analyst

Google • Austin, TX

12d • $89,000 - $127,000

About The Position

Our People Systems and Solutions team is made up of architects who visualize better processes, build them, reliably operate them and then continually improve upon them. Our goal is to ensure people get paid accurately, are hired and transferred smoothly, may request time off and leaves, and have confidence that their data is secure, accurate, and available in Workday. We strive to provide users with a smooth Workday experience. In this role, you will think about technology, and develop the systems solutions that support our people processes. You will have knowledge of the Workday platform, a bias for action and impeccable execution. You will make our processes and systems better, faster and more efficient.

Requirements

• Bachelor’s degree or equivalent practical experience.
• Workday certification in one of the following modules: Talent, Performance, Advanced Compensation or Absence Management.
• 2 years of experience in Workday administration, implementation, or system configuration.

Nice To Haves

• Experience configuring SaaS HR systems.
• Experience in Global HR and Payroll (e.g., HCM administration).
• Ability to work across geographies and different regulatory environments.
• Ability to analyze and understand problems and their resulting dependencies.
• Excellent attention to detail, time management and multitasking skills.

Responsibilities

• Manage the functionality of Google’s Human Capital Management (HCM) system and assume responsibility for high quality support and continuous improvement of the system.
• Manage specific system processes including configuration, requirements gathering, documentation, testing, and security, with cooperation and communication with relevant stakeholders (e.g., Finance, Legal, HR Business Partners, Staffing, Corporate Engineering).
• Maintain an understanding of the product and the underlying, global business processes in order to predict downstream implications of issues and system changes and allow for effective troubleshooting.
• Provide customer-friendly managing and resolution of user inquiries, questions, and problems, auditing of process data, analysis and resolution of problems and special cases, training and communication with Operations, HR Business Partners and other stakeholders.
• Work with vendor customer support team to resolve all escalations that cannot be resolved by the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees