People Shared Services Advisor

Change Grow Live

1d•Hybrid

About The Position

This is an exciting opportunity to join our People team as a People Shared Services Advisor, offering real exposure to employment relations, organisational change, and how we support our workforce across Change Grow Live. This role is ideal for building HR experience, broadening impact, and developing within a national People function, with clear opportunities to grow into wider People roles across the organisation over time. As a People Shared Services Advisor, you’ll be the first point of contact for employment relations and HR advice, providing clear, confident, and compassionate guidance to managers and colleagues across Change Grow Live. Working in a hybrid model, you’ll combine flexibility with collaboration, supporting services nationally while being part of a connected and supportive People function. This role offers real breadth — combining casework, advisory, project support, and organisational change exposure.

Requirements

Have strong experience in employment relations and HR advisory work
Demonstrate a solid understanding of UK employment law and HR best practice
Be confident supporting and influencing managers at all levels
Communicate clearly, calmly, and with impact — even in complex or sensitive situations
Be highly organised, able to manage competing priorities and deliver to deadlines
Work collaboratively, building trusted relationships across teams
Be values-led, with a genuine commitment to inclusion, fairness and belonging
A CIPD Level 3 qualification (or equivalent experience) is essential

Nice To Haves

Experience within a regulated, healthcare or charity setting

Responsibilities

Lead on first-line employment relations cases, including disciplinary, grievance, capability, and absence management
Provide expert advice on reasonable adjustments, flexible working, and organisational policy
Triage complex cases, ensuring appropriate escalation to specialist teams
Work closely with People Business Partners, Recruitment, Payroll and Systems teams
Support key organisational priorities including TUPE, tenders, and service transformation
Ensure accurate case management through HR systems and shared service platforms
Identify and manage risk, ensuring best practice and compliance at all times