People Services Specialist, Tier 1

Fortune BrandsDeerfield, IL
2h$40,000 - $60,500Hybrid

About The Position

In this role, you will ensure an exceptional associate / future associate experience at Fortune Brands Innovations. You will be a key member of the People Services team ensuring associates and future associates have information they need, that HR operational tasks run smoothly, and providing an exceptional HR experience – all while growing your own skills to further your HR career. As a People Services Specialist, you will have core responsibilities in a variety of the areas listed below as well as the opportunity to contribute through special projects and assignments as we grow our team’s scope of services. You’ll also have the ability to specialize in certain responsibilities that meet your unique skills & career desires. This role prepares you for further growth in your HR career. The foundational skills you’ll learn in this role will prepare you for a future role in multiple areas of HR – such as Talent Acquisition, Talent Management, Total Rewards, HR Technology, Employee Relations, HR Operations, Business Partner, and more. You’ll be exposed to multiple areas of HR through day-to-day responsibilities and special projects related to multiple areas of our business. We value individuals who can Think Fast, applying analytical rigor and curiosity to generate insights that keep us ahead of the market; Work It Together, building strong cross-functional partnerships that support integrated, data-informed strategies; and Make the Hard Call, using objective data and thoughtful judgment to drive decisions that balance consumer experience, cost, and innovation.

Requirements

  • 1-3 years of experience in HR, HR Operations, HR Technology, Recruiting or Shared Services (including internships)
  • High school diploma or GED equivalency
  • Excellent customer service skills (verbal and written)
  • Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiar using any cloud-based file sharing platform (e.g. Box, SharePoint, Google Drive, etc.)
  • Familiar using any HRIS platform (e.g. Workday, SuccessFactors, Kronos Dimensions, etc.)
  • Familiar using any ATS platform (e.g. Greenhouse, SmartRecruiters, Lever, etc.)
  • Ability to maintain confidentiality and leverage appropriate discretion
  • Ability to meet deadlines and service level expectations

Nice To Haves

  • Associate’s degree or higher in HR or related field

Responsibilities

  • Serve as the first point of contact for associates, providing exceptional customer service in addressing day-to-day questions via the AskHR inbox, phone calls, and in person support
  • Support managers & associates in effectively using our self-serve tools like our intranet site, Front Door, & Workday
  • Administer the onboarding & new hire experience – including post-offer background check & drug screen, system hiring in Workday, accurate completion of Form I9, and first week experience
  • Complete timely & accurate Workday data entry for position requisitions, new hires, job changes, and terminations
  • Maintain compliant physical and/or electronic personnel files
  • Administer the offboarding process – including completing the termination checklist
  • Monitor implementation of HR policies, including sign-offs
  • Administer various HR programs such as tuition reimbursement, relocation, referrals, rebates and more
  • Support associates & managers with their questions and provide tracking and/or reminders during key HR processes – such as benefits enrollment, performance management, engagement surveys, and more
  • Support HR team with special projects

Benefits

  • Fortune Brands believes in fair and equitable pay.
  • A reasonable estimate of the base salary range for this role is Hiring Pay Range: $40,000 USD - $60,500 USD.
  • In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
  • At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.
  • This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more.
  • We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
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