People Relations Partner

Terumo•Elkton, MD

About The Position

As we build a world-class HR service delivery model, the People Relations Partner (PRP) plays a pivotal role in shaping a high-performing, inclusive workplace culture. This HR role serves as a strategic advisor and case manager within Terumo’s HR service delivery model. This role partners with HR Business Partners and leadership to resolve complex associate relations issues, ensure compliance, and foster a culture aligned with Terumo’s values. The PRP manages investigations, policy interpretation, and proactive engagement strategies to mitigate risk and enhance organizational performance. The PRP also plays a key role in shaping and delivering clear, consistent communication aligned with Terumo’s operating model and values.

Requirements

Deep understanding of employment law, HR policy, and organizational behavior.
Expertise in associate relations, investigations, and performance management.
Familiarity with HRIS systems, case management tools, and data analytics platforms.
Ability to operate indpendently in a fast-paced, matrixed environment.
Exceptional written and verbal communication skills.
Strong analytical and problem-solving capabilities.
High emotional intelligence and conflict resolution skills.
Project management and organizational agility.
Ability to manage confidential and sensitive information with integrity.
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
5-7+ years of progressive HR experience, with 3+ years in associate relations or HRBP roles.
Proven experience leading complex investigations and advising leadership, with demonstrated ability to manage the full scope of employee relations responsibilities with precision, discretion, and strategic judgment.

Nice To Haves

PHR/SPHR or SHRM-CP/SCP certification strongly preferred.
Experience in a regulated industry (e.g., healthcare, manufacturing, pharma) is a plus.

Responsibilities

Advisory & Leadership Coaching, and Associate Communications – Serve as a trusted advisor to associates and leaders in the business, providing guidance on performance-related matters
Complex Investigations & Case Management – Lead complex investigations and manage cases through resolution in partnership with HR, Legal, and business stakeholders
Policy Development & Compliance – Analyze trends, update policies, ensure legal alignment across jurisdictions
Performance Management Enablement – Guide HRBPs and managers
Workforce Communications – Develop and deliver messaging for organizational changes and associate relations
Data Analysis & Reporting – Partners with HRBP and Data Analytics to support HR analytics and metrics to help with HR data communications and for effective decision-making
Training & Enablement – Provide guidance and occasional training to HRBPs and people managers, as required
Cross-functional Collaboration – Work with Legal, Compliance, and HR Centers of Excellence (COEs) to align practices