People Partner

Kaseya Careers • Miami, FL

18h

About The Position

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
People Partners (Execution)
Reports to: Director, Global People Partner Delivery
Scope: Forntline HR delivery
Role Overview
The People Partner serves as the primary HR contact for managers and employees within an assigned region or
function. This role executes core people programs and provides coaching and guidance on everyday HR matters.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5–7 years of HR generalist, HR Ops or COE experience in a fast-paced environment.
• Proven experience supporting managers through performance, compensation, ER, and people cycles.
• Experience operating within a COE-driven HR service delivery model.
• Strong judgment with appropriate risk escalation discipline.
• High execution rigor with consistent documentation standards.
• Clear communicator with solid business and operational acumen.

Responsibilities

• Manager Support & Coaching: Serve as the primary HR contact for managers within the assigned scope. Guide managers through performance conversations, development discussions, and team challenges. Ensure managers set expectations, document decisions appropriately, and follow company standards.
• Talent Process Execution: Execute company-wide people processes including performance reviews, calibration, promotions, compensation cycles, and engagement actions. Prepare managers for each cycle, ensure timely and accurate inputs, and enforce policy alignment. Track completion, resolve gaps, and escalate exceptions.
• Employee Relations: Handle first-line ER matters and apply company policy consistently. Conduct investigations within defined scope and maintain compliant documentation. Identify legal or reputational risk early and escalate to ER/Legal when appropriate.
• Employee Lifecycle Management: Partner with HR Operations to ensure onboarding, job changes, leaves, performance actions, and offboarding processes are completed accurately and on time. Ensure required documentation is complete and aligned with policy and local law.
• Total Rewards: Support the consistent application of company compensation programs in partnership with Total Rewards. Guide managers on the proper execution of compensation cycles, promotion approvals, pay changes, and timekeeping standards. Reinforce adherence to wage and hour requirements, including exempt/non-exempt classifications, overtime practices, and local statutory pay regulations.
• Policy Application: Ensure accurate files and employee records and maintained. Apply company policy and local labor law consistently in day-to-day decisions. Identify recurring issues and raise process improvement opportunities to the Director, People Partners Delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees