People Partner Lead

Neko Health•New York, NY

About The Position

Neko Health exists to shift healthcare from treating illness to preventing it, using advanced, non‑invasive technology and clinical expertise to deliver early, actionable health insights. Role Purpose Our clinics are where Neko shows up most tangibly—for our members and for our teams. As we grow, we need a senior People partner who is close to the work: embedded with clinic leaders, attuned to the realities of clinical operations, and trusted to help teams thrive through change and scale. This role exists to make sure our people practices are not abstract or overengineered - but clear, fair, and genuinely helpful in the context of busy, regulated clinical environments. What You’ll Deliver in the First 6–12 Months Be truly embedded with clinic teams Be the day-to-day People partner for clinic leaders and medical stakeholders Spend time in clinics to understand the real workflow—not just what’s on paper Maintain a hands-on, in-clinic presence and travel as needed to support teams Build trust by showing up consistently, listening carefully, and following through Bring clarity where it matters most Help leaders turn expectations into everyday practice: what good looks like, how it’s measured, and how people grow Keep performance, feedback, and development conversations clear, supported, and human Reduce friction in People processes so clinics can stay focused on great care Support leaders to lead well Coach leaders through hiring, onboarding, feedback, and the conversations that are hard—but important Support first-time managers as they build confidence, capability, and steady leadership habits Offer practical guidance that helps leaders make good calls independently Bring steadiness to sensitive people situations—partnering with fairness, discretion, and care Shape people practices that work in clinics Translate People programs into clinic-ready practices that fit real workflows Call out where centralized approaches miss the mark—and help improve them Hold the line on consistency while honoring the nuance of frontline, clinical settings Help scale with intention Use what you see in clinics to inform workforce planning, role design, and growth decisions Spot patterns early—strain, inconsistency, or risk—and help address them before they escalate Help define what great clinic scale looks like from a People perspective

Requirements

6–8 years of progressive HR Business Partner/People Partner experience, including direct support of leaders in an operations-heavy environment
Experience partnering with frontline teams
Steady, thoughtful approach to sensitive people situations and complex conversations—balancing fairness, judgment, and discretion
Strength in coaching and influencing leaders (including first-time leaders) through sensitive and complex situations
Clear, human communication (written and verbal); able to turn organization-wide standards and best practices into practical, everyday guidance for clinic leaders
Openness to being close to the work: present in clinics and willing to travel as needed

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