People Operations Specialist

World Group•Rocky River, OH

14d

About The Position

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today! About This Role: World Group is currently looking for a detail oriented person to join our family as a People Operations Specialist for our growing corporate headquarters in Rocky River, Ohio! The People Operations Specialist will operate as a HR Partner for an assigned business unit. The Specialist will provide guidance on Company policies and Compliance matters, manage day-to-day HR operations, support Employee engagement initiatives, and assist in Enterprise focused projects. Does this sound like you or fit your experience? Get in touch with us by applying here.

Requirements

Bachelor's Degree or equivalent experience preferred
3+ years of HR Employee Relations or HR Generalist experience
Attention to detail and ability to multi-task required
Excellent written, verbal, and interpersonal skills required
Experience working with a HRIS required
Strong employee/customer relations experience
Advanced computer skills including Microsoft Office Suite and Outlook
Ability and willingness to travel to in-state and out-of-state Company locations (<50%)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.
The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.
Must be able to remain in a stationary position for extended periods of time
Must be able to constantly operate a computer and other office equipment

Nice To Haves

UKG (UltiPro) experience a plus!

Responsibilities

Provide advice, assistance and follow-up on Company policies and procedures
Recommend Employee Relations practices necessary to establish a positive Employer-Employee relationship and support Company Culture and Core Values
Manage and advise on Employee disciplinary and PIP concerns
Investigate and respond to Employee concerns and resolve issues in a timely and professional manner
Ensure compliance with Federal & State Employment Laws & Regulations
Identify opportunities throughout the employee lifecycle to improve the employee experience through culture initiatives, communications, HR programs, etc.
Recommend and execute strategies to increase Employee Retention
Assist in the planning, development, design, implementation, and evaluation of programs, events, and activities
Build relationships with employees and leaders to increase engagement and participation in the inclusion efforts within assigned business unit
Partner with various stakeholders across the organization to design, implement and measure HR program initiatives
Support the coaching of employees for professional growth and leadership development
Participates in the Employee orientation process
Manage Employee and organizational changes
Manage the Employee off-boarding and exit interview process
Manage unemployment claims and hearings
Participate in developing Company and department guidelines and procedures
Assist with Employee accommodations and modified work arrangements
Manage or assist with HR projects
Work closely with Benefits and Payroll regarding Employee questions
Travel to assigned Company locations to build relationships with Employees and Managers
Provide back-up support for People Operations Generalist
Other duties as assigned