People Operations Service Coordinator

Greenix Pest Control and Exterminator Services • Johnston, RI

1d • Hybrid

About The Position

The People Operations Services Coordinator is a key contributor to the success of Greenix’s People Operations function. This role supports a wide range of employee lifecycle processes, including talent acquisition coordination, HRIS data entry and maintenance, pest control licensing support, and employee case resolution. The coordinator ensures timely and accurate service delivery through Workday and other platforms, while maintaining compliance and contributing to a positive employee experience. This position is ideal for someone who thrives in a fast-paced, detail-oriented environment and is passionate about internal service and operational excellence.

Requirements

• High School Diploma or equivalent required.
• 2+ years of experience in HR coordination, administration, or customer service.
• Familiarity with HRIS systems (Workday preferred).
• Basic understanding of employment laws, licensing requirements, and compliance processes.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Nice To Haves

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field.
• Experience supporting multi-state operations or licensing functions.
• Bilingual (Spanish/English) a plus.
• Exposure to case management systems and employee support platforms.

Responsibilities

• Serve as a first point of contact for employee inquiries via the HR hotline and Workday ticketing system.
• Create and manage tickets for employee calls and inquiries, ensuring timely resolution and documentation.
• Support talent acquisition efforts by coordinating interview logistics, background checks, and onboarding documentation.
• Maintain and update employee records in Workday, including status changes, benefits, and compliance documentation.
• Assist with pest control license processing and renewals, ensuring timely submission and tracking across multiple states.
• Collaborate cross-functionally with Payroll, Licensing, and Talent Acquisition to ensure seamless employee support.
• Monitor and respond to HR case management system inquiries within defined SLAs.
• Administer onboarding and offboarding processes, including orientation scheduling and exit documentation.
• Track and support compliance training completion and reporting.
• Contribute to the development and maintenance of SOPs, knowledge articles, and internal HR documentation.
• Support seasonal and agile HR initiatives such as open enrollment, audits, and special projects.
• Perform other duties as assigned to support the People Operations team.

Benefits

• Greenix has developed a company culture that empowers our employees.
• By providing regular employee lunches, incentives, company parties, and more, we help provide a comfortable stomping ground for our greatest asset… our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees