People Operations Program Manager

Waymo•Mountain View, CA

9h•Hybrid

About The Position

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo’s People team recruits and supports the world’s best talent. Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take our role as stewards of Waymo's culture seriously. This role follows a hybrid work schedule and reports to our Manager, People & Talent Acquisition Operations.

Requirements

6+ years of experience in an HR Generalist or specialized HR support role.
A minimum of 2+ years of experience managing LOAs or working on the interactive accommodations process
Proven ability to drive execution across teams and manage projects autonomously throughout the employee lifecycle.
Ability to anticipate roadblocks in HR workflows and propose scalable solutions that align with Waymo’s long-term objectives.
Execution mindset, clear communication, and a proven ability to handle sensitive information with the utmost confidentiality.

Nice To Haves

Thorough understanding of legislative frameworks including ADA, FMLA, CFRA, and PFL.
Proficiency in ServiceNow or similar platforms to track metrics, streamline internal ticketing, and improve operational transparency

Responsibilities

Act as a go-to resource for employees and recruiters on immigration status and mobility. You’ll handle immigration paperwork, support "Geo-flex" transitions, and assist with the logistics of global assignments (STA/LTA).
Independently manage Tier 1 and Tier 2 requests for FMLA, CFRA, Military, Parental, and disability (STD/LTD) leaves. Track cases from initial inquiry through the return-to-work process.
Facilitate the ADA interactive process, partnering with managers and Talent Acquisition to identify reasonable accommodations, light-duty, or transitional placements while mitigating legal exposure.
Manage the increased volume of research collaborations and inter-company engagements, ensuring administrative processes scale with business growth.
Propose and implement improvements for People Operations tools and external partnerships to increase efficiency.
Serve as the SME for leave policies, providing high-level guidance to HRBPs and managers. Deliver benefits presentations during onboarding, onboarding support, maintain the "Benefits at a Glance" and internal Waymonewt sites, employee offboarding support, and helping with signature processes where needed.