People Operations Partner - Organizational Effectiveness

East Bay Community Action Program

123d • $75,000 - $80,000

About The Position

We're seeking a People Operations Partner - Data & Analytics who thrives at the intersection of human resources and data science. This isn't your typical HR role—it's an opportunity to be the strategic architect behind workforce analytics that directly supports our anti-poverty programs and community initiatives. You'll be our data storyteller and HR strategist rolled into one. Half your time will be spent extracting insights from ADP Workforce Now and building compelling Power BI dashboards that guide leadership decisions. The other half? Providing hands-on HR partnership to our Family Development programs and other grant-funded initiatives that change lives in our community. This is transformation work. You'll help shift our organization from traditional management practices to professional, data-driven decision making—while ensuring we maintain the heart and mission that drives everything we do.

Requirements

• Bachelor's degree and 5+ years combining HR generalist work with data analysis or business intelligence.
• Proven experience with ADP Workforce Now report generation, data extraction, system administration, and user training.
• Dashboard creation, data modeling, and advanced visualization experience.
• Understanding of grant-funded programs and federal compliance requirements.
• Proficiency (or strong interest) in SQL, Excel, and statistical analysis.
• Understanding of employment law and HR compliance.
• Knowledge of nonprofit operations in human services.

Nice To Haves

• ADP Workforce Now or Power BI certifications.
• HR certifications (aPHR, PHR, SHRM).
• HR Data Analytics certification.
• Experience with organizational development or change management.
• Background in community action programs.

Responsibilities

• Unlock ADP's full potential: Master our ADP Workforce Now system, extracting meaningful workforce analytics including turnover patterns, compensation insights, and staffing trends.
• Create visual stories with data: Design and maintain interactive Power BI dashboards that make complex HR metrics accessible and actionable for leadership.
• Develop predictive analytics models that identify retention risks and workforce patterns, helping us proactively address challenges before they impact our programs.
• Maintain system reliability, data security, and drive user adoption across all departments.
• Provide dedicated support to Family Development programs with recruitment, onboarding, performance management, and employee relations.
• Partner with department heads to enhance management capabilities through data-driven insights and process improvements.
• Support grant-funded position recruitment with expertise in compliance requirements and federal oversight standards.
• Support progressive discipline processes with thorough documentation and analytical backing.
• Train staff on data interpretation and analytics tools, building data literacy throughout the organization.
• Co-facilitate our Manager School training program, bringing data-driven insights to strengthen supervisory skills.
• Provide objective, data-backed feedback to leadership and hold managers accountable for performance improvements.
• Research and evaluate new HR technologies and analytics tools.

Benefits

• Competitive Compensation: $75,000 - $80,000 annually.
• Health, dental, and vision insurance (heavily subsidized).
• Up to 3% 403(b) matching after one year.
• Generous PTO including vacation, holidays, and sick time.
• Life insurance and long-term disability.
• Tuition reimbursement and professional development opportunities.
• Flexible spending accounts.
• Employee assistance program.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree